南山意外險理賠要調病歷? - 保險
By Hedwig
at 2012-07-05T12:39
at 2012-07-05T12:39
Table of Contents
這是發生在我自身身上,
小妹待過保險業,也負責過理賠與送件的部分,
但是投一次聽到"賠意外險要調病歷"
我在今年三月投保,今年的6/25送件理賠,
承保時業務員說過:理賠一周內就會下來。
結果到今天還沒下來,打電話給業務員,
業務轉述:公司說要調病歷,而且要等四個禮拜!
我問能不能不要等四個禮拜,業務說要問看看
接著業務回電說:公司說要抽這兩天去訪查,
看你傷口的狀況,至於理賠他們會看情況在賠下來。
我的問題是:
1.甚麼情況"意外險理賠要調病歷",小妹只聽過醫療險要調病歷
2.請問訪查是做甚麼用的?
3.是每一間保險公司理賠都會這麼不甘不脆嗎?
承保時很快就送件通過,理賠時就一拖再拖
4.理賠是否有限定期限。ex:一周內必須完能理賠
感謝各位耐心的看完,也請有相關經驗的能幫我解答,感謝各位!
--
小妹待過保險業,也負責過理賠與送件的部分,
但是投一次聽到"賠意外險要調病歷"
我在今年三月投保,今年的6/25送件理賠,
承保時業務員說過:理賠一周內就會下來。
結果到今天還沒下來,打電話給業務員,
業務轉述:公司說要調病歷,而且要等四個禮拜!
我問能不能不要等四個禮拜,業務說要問看看
接著業務回電說:公司說要抽這兩天去訪查,
看你傷口的狀況,至於理賠他們會看情況在賠下來。
我的問題是:
1.甚麼情況"意外險理賠要調病歷",小妹只聽過醫療險要調病歷
2.請問訪查是做甚麼用的?
3.是每一間保險公司理賠都會這麼不甘不脆嗎?
承保時很快就送件通過,理賠時就一拖再拖
4.理賠是否有限定期限。ex:一周內必須完能理賠
感謝各位耐心的看完,也請有相關經驗的能幫我解答,感謝各位!
--
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