保險公司申訴率疑問 - 保險

By Eden
at 2012-02-08T23:47
at 2012-02-08T23:47
Table of Contents
(壹)之前某南山業務說南山跟國泰是常年平均申訴率最低的兩家公司之一
請問是真的嗎?
http://Now.to/6qca
單以97 98的資料來看
97年 98年
南山人壽 0.03526472 0.05793341
我數學不好 只會兩個加起來除以二是 0.46599065
臺銀人壽0.03112557 0.02422043
中華郵政0.01954160 0.01418509
這兩家看起來都比南山低阿
請問是
(一) 小弟兩年相加除以二的算法錯誤?(能教一下怎麼算嗎?)
(二) 常年的資料不足?
(三) 其他
(貳)某南山業務說可以考量跟國泰南山購買商品 因為這兩家是是常年平均申訴率最低的
公司
但在討輪申訴率時卻說
老實說,即便再往前推十年,那些數據對現在也沒意義.. 我算完之後的感想就是:一切
都是運氣
前面的感覺是用申訴率挑公司 後面的感覺時申訴率沒意義
到底哪個是對的?
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