家樂福門市儲值錢包失敗 - 行動支付
By Donna
at 2021-08-23T12:04
at 2021-08-23T12:04
Table of Contents
如題
今天早上去家樂福儲值錢包 用手機icash2.0付款
店員依照程序刷會員、刷儲值條碼、按icash付款
然後卡機顯示請感應卡片之後POS就回報「卡片異常」
但是卡機沒有顯示餘額也沒有顯示卡片異常
之後POS機就當機了 不能增加、刪除品項 只能拿磁條卡取消交易
然後就換一台POS機儲值
手機icash2.0依然失敗
再換實體icash2.0 依然失敗
(一樣卡機螢幕無顯示,卡內餘額足夠)
最後一次刷卡 刷卡交易有成功 但是儲值交易失敗
然後店員就叫我今天不要再儲值了XD
現場大排長龍
稍早致電家樂福客服(超級難打)確認後端無異常、維護
愛金卡後端正常、無停鎖卡及維護
請問有板友遇到類似狀況嗎?
後來就直接刷Hami Pay拿Hami Point了
損失1倍家樂福點數及一張發票
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