[討論] 保險公司加費承保未告知 - 保險
By Skylar DavisLinda
at 2017-12-09T00:25
at 2017-12-09T00:25
Table of Contents
如題
客戶30歲/男/職業等級五,
投保某保險公司,
主約為10年期定期壽險,
附約為定期殘廢、定期殘扶、定期重疾,
這樣應該知道是哪間了…
主約在建議書系統顯示為2780,送件後從頭到尾也無照會或通知,最後收到保單發現主約保費從2780→7780,客戶確認後戶頭真的是扣了這個金額,請問保險公司正常情況下是可以不用告知直接加費嗎?
今日已打至客服詢問,不過客服說該核保人員目前不在,我可能要星期一才能追問了…只是想問問有人有這種經驗嗎?
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