樂天信用卡 風險控管鎖卡 - 信用卡
By Emily
at 2018-02-21T00:24
at 2018-02-21T00:24
Table of Contents
感謝卡版,已經脫離小白很久,大概3-4年前持有第一張富邦數位生活卡
到目前陸續已持有19張信用卡 額度今年都調額成10-30萬不等
到現在從未運用到循環利率,所有信用卡每個月都是按期全額繳清
沒有過任何貸款
已經一陣子沒有申辦新卡
近三個月內僅加辦 國泰KOKO 華南紅卡
二月初新申辦剛拿到樂天信用卡 核卡額度15萬
因為看到樂天過年COMBO搭配分眾活動 大約有3%+2%+1.25%=6.25%的回饋
本來都是無腦LINE PAY卡2% 看到樂天活動想要刷滿5-10萬拿回饋
2/18晚間刷了1萬5以內 就被鎖卡沒辦法繼續刷
我以為樂天以為是盜刷 進線客服 客服表示確實把我的卡鎖起來了
原因不是誤以為盜刷,而是他們有風險控管機制
表示就算給我15萬的額度 我也不能刷滿
我表示:只是因為過年有活動 本來都是刷別張卡 且我才刷不到1萬5就鎖卡
客服只說2/19白天會通報他們的風險控管單位進行評估是否解除鎖卡
2/19白天都沒有回應 想說活動都快過了 晚間再次進線客服詢問是否可以刷了
客服表示:我的卡還是鎖住的狀態 20號白天會再幫我聯繫相關單位
2/20白天接到客服電話: 目前我的卡已開啟 但是仍有風險控管 沒辦法讓我刷滿
於是就在剛剛我又用樂天信用卡刷了6000 又被鎖卡了....
也就是說 雖然我拿到15萬的額度 但他們現在只讓我刷2萬 囧
這是正常的嗎? 還是樂天的心臟太小
我脫離小白很久了 也都正常繳所有信用卡款...
--
到目前陸續已持有19張信用卡 額度今年都調額成10-30萬不等
到現在從未運用到循環利率,所有信用卡每個月都是按期全額繳清
沒有過任何貸款
已經一陣子沒有申辦新卡
近三個月內僅加辦 國泰KOKO 華南紅卡
二月初新申辦剛拿到樂天信用卡 核卡額度15萬
因為看到樂天過年COMBO搭配分眾活動 大約有3%+2%+1.25%=6.25%的回饋
本來都是無腦LINE PAY卡2% 看到樂天活動想要刷滿5-10萬拿回饋
2/18晚間刷了1萬5以內 就被鎖卡沒辦法繼續刷
我以為樂天以為是盜刷 進線客服 客服表示確實把我的卡鎖起來了
原因不是誤以為盜刷,而是他們有風險控管機制
表示就算給我15萬的額度 我也不能刷滿
我表示:只是因為過年有活動 本來都是刷別張卡 且我才刷不到1萬5就鎖卡
客服只說2/19白天會通報他們的風險控管單位進行評估是否解除鎖卡
2/19白天都沒有回應 想說活動都快過了 晚間再次進線客服詢問是否可以刷了
客服表示:我的卡還是鎖住的狀態 20號白天會再幫我聯繫相關單位
2/20白天接到客服電話: 目前我的卡已開啟 但是仍有風險控管 沒辦法讓我刷滿
於是就在剛剛我又用樂天信用卡刷了6000 又被鎖卡了....
也就是說 雖然我拿到15萬的額度 但他們現在只讓我刷2萬 囧
這是正常的嗎? 還是樂天的心臟太小
我脫離小白很久了 也都正常繳所有信用卡款...
--
Tags:
信用卡
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