國泰新金采一百養老保險 - 保險
By Doris
at 2012-07-19T21:44
at 2012-07-19T21:44
Table of Contents
一開始壽險業務員在五月招攬時,
並未提及有送保額1%禮卷
六月份和國泰理專順口提到這張保單時,
她說以保額來看應該要有禮券
於是撥電話給業務員
一開始她說, 先向主管確認
五分鐘後業務員回電, 說有禮券, 會幫我們申請
但到現在已經七月,
保單也下來了,
再撥電話給業務員,
她說六月份簽約的保戶才有,
我們是五月底簽的, 所以沒有
有國泰人可以告訴我,
整件事的真相到底是什麼嗎 @ @?
而且後來撥電話給國泰的客服中心
小姐除了說會幫忙轉達給壽險部門外
有點怪的是她問我們電話有沒有錄音
(這也是標準程序之一嗎 ?)
滿腹疑問中......
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