友邦人壽跟新光很糟糕 - 保險
By Oliver
at 2010-12-15T16:44
at 2010-12-15T16:44
Table of Contents
話說我今年10月底打電話給新光的客服後 他們說會有保險公司打電話跟我介紹
結果友邦人壽一個業務員打來 跟我講了前後加起來約4小時的電話
每次我說不買 她就繼續重講一次那張保單有多好 就這樣一直鬼擋牆
後來我就先答應 收到保單的第一時間 就勾選了不購買寄回去
11月的信用卡帳單來了卻已經扣款了 我就打電話給新光客服
他們叫我先繳 之後刷退會退錢
結果這個月的帳單來了 不僅沒刷退 還又繼續給我扣款
我就打電話給新光客服 他們就說不關他們的事 要叫友邦的刷退
(可是之前我弟被花旗扣保費錢 打電話去說不買 花旗就可以直接停扣)
今天打電話給友邦客服
說11/5的記錄是我選不買 而業務有打電話給我 幫我勾選還在考慮(我明明就說不買)
然後客服就說要叫那個業務在打給我
我說 我跟她說不買 她都假裝沒聽到又重覆那一套保單有多好
後來客服說要請別的業務幫我辦退保 一整天了沒消息(加保時明明就五分鍾內打來)
還叫我先去繳卡費免的破壞自己的信用
勸大家還是一開始就不要買 不要想說之後再退 很麻煩 而且他們都裝傻
新光信用卡客服一直說不關他們的事 要我先繳費在說 也讓我覺得他們很不負責任
明明資料就是被他們外流的 還說是我授權信用卡號給友邦扣款
--
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