匯豐帳務會經常出錯嗎? - 信用卡
By Vanessa
at 2017-03-08T09:09
at 2017-03-08T09:09
Table of Contents
小弟新辦了匯豐現金回饋御璽卡 官網載明很清楚新戶首年免年費
結果1月份帳單來了 被收了年費12,000
打去反應 客服說會辦理扣除
結果2月份帳單來了 年費12,000還在 而且因為沒繳這年費 還被收了循環息3元
連續被栽贓了兩個月已經不太爽 好吧
想說可能作業需要時間來不及修改已經出2月帳 反正之後會扣除
過了幾天 竟然接到催繳電話 打來就很不客氣說拖了兩個月 什麼時候要繳錢
整個火都來 叫他們自己內部查清楚再來要錢
今天 3月份帳單來了 終於把年費跟循環息都扣除
BUT !! 2月份的消費回饋 竟沒有在3月帳單扣抵
而是2月回饋餘額+3月新增回饋=3月回饋結餘 對啦 加總是沒錯
但本來就是當月回饋 次期扣抵(我的一般消費都是夠抵的)
而且2月份帳單內 也有扣過1月的新增回饋成功阿
剛打去客服 小姐也說帳務又異常......又異常!實在令人很不放心
有版友也常被這樣出錯帳嗎?
已經想放棄此卡 寧願回去用元大鑽金......
--
結果1月份帳單來了 被收了年費12,000
打去反應 客服說會辦理扣除
結果2月份帳單來了 年費12,000還在 而且因為沒繳這年費 還被收了循環息3元
連續被栽贓了兩個月已經不太爽 好吧
想說可能作業需要時間來不及修改已經出2月帳 反正之後會扣除
過了幾天 竟然接到催繳電話 打來就很不客氣說拖了兩個月 什麼時候要繳錢
整個火都來 叫他們自己內部查清楚再來要錢
今天 3月份帳單來了 終於把年費跟循環息都扣除
BUT !! 2月份的消費回饋 竟沒有在3月帳單扣抵
而是2月回饋餘額+3月新增回饋=3月回饋結餘 對啦 加總是沒錯
但本來就是當月回饋 次期扣抵(我的一般消費都是夠抵的)
而且2月份帳單內 也有扣過1月的新增回饋成功阿
剛打去客服 小姐也說帳務又異常......又異常!實在令人很不放心
有版友也常被這樣出錯帳嗎?
已經想放棄此卡 寧願回去用元大鑽金......
--
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信用卡
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