全家又不能刷台新了 - 信用卡

By Gilbert
at 2017-03-19T17:44
at 2017-03-19T17:44
Table of Contents
※ 引述《join183club (183club)》之銘言:
: ※ 引述《whisky0621 (反省!自律!)》之銘言:
: : 我已經好幾周沒辦法參加台新的活動
: : 每次去都說刷不過,不是說刷卡機壞掉了,要不然就是無法連線
: : 跟台新客服反應總是很熱心的幫代為反映
: : 跟全家總部反映都好像沒有消息,住的地方只有全家跟OK
: : 不然我還真想跳別家了,請問大家全家刷卡不過這問題到底要找誰反映?
: 今天去全家刷gogo,店員起手式就説,雅虎拍賣到店領不能刷。
: 我很確定跟他説,可以。我之前刷過,請他在試試。弄了老半天,一下機器有問題,一下
: 沒紙。
: 最後終於刷過,
: YA,1500下個月帳單才會出現。
: 心得:以下是我的猜測,客戶刷卡,對店家來説,只有壞處,沒有好處 (東西賣了,也沒
: 賺到錢),壞處是他沒辦法拿到現金。單純做公益的。怎麼會好好維護這台機器,壞了也
: 不會馬上報修,紙沒了也不會馬上補。
太弱了
之前剛開放刷卡時
一直不會刷
連店長也不會
(事後偶然聽到教導店員書刷卡機故障、XX不能刷卡等推託理由)
我就幫忙訓練店員
店員就會刷了
但是
你知道的相對於小七
全家店員通常比較多一人當班的情形
結果會刷的店員就走了
接下來又進新店員
我也教會了
然後店員又走了
接下來新店員上場
不會刷、亂搞一通
開始跟附近鄰里放話
我拿假卡、不能刷的卡去亂店員
害店員賠錢.....
然後我就被點名了
不但全店家知道我會拿信用卡刷
還是個奧客
搞得我在附近被當成是個奧客、詐騙犯
之前我也投訴到台新過全家刷卡機常故障一事
台新回覆查無此事(是否為推託之詞....我不確定)
店家就先記住我了
這次再這樣搞
未來就.....或許會把刷卡服務收起來吧
--
: ※ 引述《whisky0621 (反省!自律!)》之銘言:
: : 我已經好幾周沒辦法參加台新的活動
: : 每次去都說刷不過,不是說刷卡機壞掉了,要不然就是無法連線
: : 跟台新客服反應總是很熱心的幫代為反映
: : 跟全家總部反映都好像沒有消息,住的地方只有全家跟OK
: : 不然我還真想跳別家了,請問大家全家刷卡不過這問題到底要找誰反映?
: 今天去全家刷gogo,店員起手式就説,雅虎拍賣到店領不能刷。
: 我很確定跟他説,可以。我之前刷過,請他在試試。弄了老半天,一下機器有問題,一下
: 沒紙。
: 最後終於刷過,
: YA,1500下個月帳單才會出現。
: 心得:以下是我的猜測,客戶刷卡,對店家來説,只有壞處,沒有好處 (東西賣了,也沒
: 賺到錢),壞處是他沒辦法拿到現金。單純做公益的。怎麼會好好維護這台機器,壞了也
: 不會馬上報修,紙沒了也不會馬上補。
太弱了
之前剛開放刷卡時
一直不會刷
連店長也不會
(事後偶然聽到教導店員書刷卡機故障、XX不能刷卡等推託理由)
我就幫忙訓練店員
店員就會刷了
但是
你知道的相對於小七
全家店員通常比較多一人當班的情形
結果會刷的店員就走了
接下來又進新店員
我也教會了
然後店員又走了
接下來新店員上場
不會刷、亂搞一通
開始跟附近鄰里放話
我拿假卡、不能刷的卡去亂店員
害店員賠錢.....
然後我就被點名了
不但全店家知道我會拿信用卡刷
還是個奧客
搞得我在附近被當成是個奧客、詐騙犯
之前我也投訴到台新過全家刷卡機常故障一事
台新回覆查無此事(是否為推託之詞....我不確定)
店家就先記住我了
這次再這樣搞
未來就.....或許會把刷卡服務收起來吧
--
Tags:
信用卡
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