一個銀行櫃員的心聲...希望大眾能接受 - 銀行
By Carol
at 2008-04-19T18:07
at 2008-04-19T18:07
Table of Contents
無聊
生活會很苦大家都在過日
又不是只有銀行行員工作有甘苦
我倒是碰過另人生氣的行員
明明文件都帶好了 一切照規定
結果看我外表太邋遢直接不讓我開戶
這是怎樣 ? 開賓士才可以走進銀行喔 ?
更誇張的還有新開的帳戶直接被銀行停掉
原因是他認為我的金額出入異常
很扯耶 將客人當壞人
還有遇過明明輪到我然後卻臨時去辦別的事情
等到她忙完才來問我 "請問你要做什 ?"
我相信當一個人的工作有相當的權力
囂張兩個字就會跑出來
因為老百姓才是真正的絕對弱勢
什麼都沒有
如果一個行員月薪有三萬以上實在沒資格抱怨
吹冷氣就很爽了我想
至於那什麼罰50 萬上面有人罩應該都不會有問題
規定只是寫出來嚇嚇人的
※ 引述《vince7098 (希望能一次考上...)》之銘言:
: 我是一個銀行的櫃員
: 每天我們家每一櫃都要處理近100個客戶的交易
: 也碰過各式各樣的客人 想跟大家分享自己的心聲
: 希望下次各位到銀行臨櫃時 能體諒
: 銀行及全部的金融業 都是有法規限制的
: 而銀行本身已至行員 只能遵守並依法處理
: 當然 一般人對金融及相關法令並不了解
: 對每個銀行的作業程序也不了解 但是
: 我認為作為一個行員 為客戶解說清楚讓他了解是應該的
: 但是 請不要不聽我說明 單純的認為你想怎樣就怎樣
: 比方說 領錢就是要原留印鑑+存摺+取條
: 不要拿了一顆不一樣的印鑑來領錢 在我跟你說明的時候
: 硬要說我刁難你 說本人來領為什麼不行
: 或是 替滿七歲的未成年子女開戶 一定要子女本人到場親簽
: 外加父母親親簽及三人證件.....等等其他要件
: 不要跟我說他是我子女我幫她簽一牽就行了
: 以上都是我常碰到的案例 都是因為缺少某些要件而無法辦理
: 請不要說我們刁難 這是因為有規定在
: 若我今天讓你領或開了戶 以後一但被查到 或有爭執
: 銀行員將被罰50~1000萬不等 而且從此無法在銀行業工作
: 所以我們都會很慎重去處理每一個交易 不是要故意刁難
: 不是不給你方便 實在是有我們難為之處
: 希望大家到銀行辦理業務時 若有不了解或不清楚或懷疑
: 都歡迎問清楚 因為這是行員的責任 但是不要用你覺得應該怎樣來論斷
: 當然 能給你方便一定給你 不能給你的 請諒解我們難為之處
: 謝謝大家看完這一篇
--
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