銀行智能客服介面使用意願調查 - 銀行
By Edwina
at 2021-05-02T11:20
at 2021-05-02T11:20
Table of Contents
(代po)
首先感謝版主jasome同意發文,
此問卷同步於Q_ary版發文,請勿重複填寫
問卷標題:智能客服介面使用意願調查
研究目的:研究銀行產業的智能客服使用者介面與顧客體驗對於再使用意向之影響
填答限制:曾使用銀行智能客服者,若未曾使用過請先pass,謝謝!
研究單位:淡江大學企業管理系碩士在職專班
研究人姓名:王又葦
聯絡人姓名:王又葦
聯絡方式:[email protected]
問卷連結:https://www.surveycake.com/s/aKLn4
回饋獎品:
1. 星巴克商品兌換券135元*10(可兌換150元商品)
2. 7-11劵100元*10
抽獎方式:完整填答「有效問卷」,並於問卷最後留下e-mail,即可獲得抽獎機會。
領獎方式:中獎者會透過e-mail進行通知,請填寫正確e-mail以利後續獎品發送。
問卷截止時間:數量足夠後截止,謝謝大家。
更新:
已於5/5 1:00截止,將於五日內統計並將送出抽獎相關訊息給中獎者。
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