銀行客服使用經驗之研究(抽電影票) - 信用卡

Hedda avatar
By Hedda
at 2021-04-27T22:49

Table of Contents

問卷已收滿截止 感謝大家的幫忙
中獎訊息待問卷整理後 用Email進行通知
感恩感恩

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感謝版主crazyghost同意發文~

問卷名稱:銀行業「電話客服」與「智能客服」之使用經驗研究
研究目的:本研究主要探討銀行業電話客服與智能客服的轉換意圖
填答對象:有使用銀行業電話客服及智能客服的使用者
研究單位:國立台中科技大學 資訊管理系
指導教授:連俊瑋教授
研究生:李彩薇
聯絡方式:[email protected]

問卷連結: https://www.surveycake.com/s/Kv1DN

回饋獎品:問卷結束後於有效問卷中抽出威秀電影票*5名 及 Haagen-Dazs單球冰淇淋
兌換卷*10名，以感激填答者的協助。

備註：完成抽獎後會以電子郵件通知得獎者並在本文告知結束研究，再次感謝
您對於本研究的協助

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at 2021-05-11T11:11
哈根達斯給我喔！http://i.imgur.com/gb5txri.jpg
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done！
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By Adele
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為何限制智能客服只能用手機而非電腦？
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智能客服done
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By Hedwig
at 2021-12-12T09:41
Done 但智能客服有可以找真人服務的 這個應該要區分開來
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