近期未申辦業務永豐卻以新業務查詢聯徵? - 信用卡
By Rae
at 2020-10-26T10:16
at 2020-10-26T10:16
Table of Contents
10/22 我接到聯徵電子信件通知:https://imgur.com/Q7CEyZP
永豐銀行 消費金融處(或單位)於109年10月21日 有以「新業務申請」(非存款業
務)為由,查詢您的信用資料。如有疑問,請逕洽 永豐銀行 消費金融處。謝謝。
但我近期根本沒有向永豐銀行申請業務,卻用新業務的名義調閱聯徵,
之後我去信永豐客服,客服表示經詢問信用卡部門近期也沒有調閱我聯徵,
會再詢問貸款部門(問題是我也沒有貸款)
最後客服甩鍋給聯徵中心:有沒有可能是我八月加辦信用卡,Email 晚兩個月通知呢?
(不過我加辦幣倍卡是七月初的事)
好吧!既然客服都這麼說惹,那我就等週一早上上班時間詢問聯徵中心!
詢問聯徵中心的結果,當然是他們不可能晚兩個月才通知!以我自身經驗也是銀行申請
調閱後,隔天便會收到電子信件通知!
所以我剛才也去線上申請聯徵報告:https://imgur.com/25ft6wh
報告裡面確實有永豐消費金融處以新業務名義查詢我的聯徵的紀錄!
另外我也在昨天詢問永豐客服加辦永豐信用卡,會以新業務或者原業務查詢聯徵?
客服早上回電給我表示:經詢問信用卡部門,是以"原業務"方式查詢!
所以我沒有申請永豐業務,然後聯徵卻有永豐以新業務名義查詢我聯徵?
然後永豐卻說他們沒有查詢?所以這整件事是???
想請問板友有類似的經驗嗎?
PS:我已經把整件事情完整的整理過,再向客服詢問一次,希望能得到交代!
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信用卡
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