轉錯錢心得 - 銀行
By Kama
at 2012-11-14T18:04
at 2012-11-14T18:04
Table of Contents
前幾天轉錯錢轉了9XXXX到別人帳戶
轉入帳號AAXXXXX789 跟我約定的帳號AAXXXX789
前後都一樣就中間幾個數字不一樣就這樣轉出去了
打給我的帳戶銀行,叫我找轉入銀行
打了轉入銀行說明原因,因為找不道帳戶人
所以轉入銀行叫我跟開戶行申請明細發個文到轉入銀行那邊
轉入銀行才能後續動作。
我跟他開戶行說明原因他們說沒辦法這樣做。
只丟我一句沒辦法你轉錯你自己負責找那個人要回來
他們沒辦法干涉,上來PTT查詢轉錯也看不出所以然
開戶行真的很爛,我打給客服客服推給開戶行
你們不是同一間銀行嗎? 怎讓我感覺是不一樣的FU
客訴完果然很積極的問你需要什麼幫助,看要發什麼文都可以‧
後來還是對方銀行一直幫我聯繫終於找到對方客戶說要找我處理
也都沒一個流程搞得繞很大圈~
目前解決辦法就是打給轉入銀行客服請他們跟開戶人聯繫
請他把錢轉回來給你,如果他不還又是另一個故事了
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