請問如果毫無理由被強制停卡 - 信用卡
By Thomas
at 2020-12-09T00:32
at 2020-12-09T00:32
Table of Contents
今天收到了星展銀行告知因為內部審查
要將我在星展銀行的2張卡 在一個月後強制停掉
並且結清
我在星展銀行從來沒有遲繳過 其他家的銀行也都沒有遲繳
信貸也沒有遲繳過
還款紀錄非常良好
甚至幾個月前星展銀行還做了很過分的事情
當時當月帳單約20萬
因為金額比較大 星展就打來問我要不要分期
當天客服說可以申請帳單分期
想說因為帳單金額比較大 如果可以分期減少壓力的話也不錯
在當天客服就說可以分期 請我繳足最低
剩下的金額就會在下一期帳單分期繳
我也馬上繳足最低了
結果在繳款截止日的前一天
接到星展銀行客服打來說因為徵信後評分不足,無法帳單分期,不能過就算了,可能是我
負債比過高,
但在截止日前一天才告知是怎樣? 不會太誇張嗎? 到時候我繳不出來是要算誰的,
雖然在隔天還是立刻先轉出投資的部分繳掉了,但這一次我就對星展非常感冒了
結果現在接到要強制停卡的通知!?
我帳上大概2個月沒刷而已,還有6000多塊的溢繳額度,在星展繳款狀況完全正常的情況
下突然通知要停卡
打電話給客服也只是收到制式的回應:
「因為我們定期審核之後發現您比較不符合我們的標準」,
問題是我常常帳單10幾萬、20萬都正常繳清
請問這樣情形之下除了投訴金管會(已投訴)還有什麼管道能抗議的嗎?
--
要將我在星展銀行的2張卡 在一個月後強制停掉
並且結清
我在星展銀行從來沒有遲繳過 其他家的銀行也都沒有遲繳
信貸也沒有遲繳過
還款紀錄非常良好
甚至幾個月前星展銀行還做了很過分的事情
當時當月帳單約20萬
因為金額比較大 星展就打來問我要不要分期
當天客服說可以申請帳單分期
想說因為帳單金額比較大 如果可以分期減少壓力的話也不錯
在當天客服就說可以分期 請我繳足最低
剩下的金額就會在下一期帳單分期繳
我也馬上繳足最低了
結果在繳款截止日的前一天
接到星展銀行客服打來說因為徵信後評分不足,無法帳單分期,不能過就算了,可能是我
負債比過高,
但在截止日前一天才告知是怎樣? 不會太誇張嗎? 到時候我繳不出來是要算誰的,
雖然在隔天還是立刻先轉出投資的部分繳掉了,但這一次我就對星展非常感冒了
結果現在接到要強制停卡的通知!?
我帳上大概2個月沒刷而已,還有6000多塊的溢繳額度,在星展繳款狀況完全正常的情況
下突然通知要停卡
打電話給客服也只是收到制式的回應:
「因為我們定期審核之後發現您比較不符合我們的標準」,
問題是我常常帳單10幾萬、20萬都正常繳清
請問這樣情形之下除了投訴金管會(已投訴)還有什麼管道能抗議的嗎?
--
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信用卡
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