誤用台灣PAY轉帳到證券虛擬帳戶 - 銀行
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Table of Contents
※ [本文轉錄自 MobilePay 看板 #1WRKv3_w ]
作者: dream4magi (dream4magi) 看板: MobilePay
標題: [請益] 誤用台灣PAY轉帳到證券虛擬帳戶
時間: Wed Apr 7 14:16:33 2021
各位好 在下做了一件笨事:
最近要匯款到某證券的虛擬帳戶(入金)
(入金是有約定帳戶的)
一時腦包沒想太多
想說原本帳戶沒有免費轉帳
那來用台灣PAY轉好了
結果忘記台灣PAY轉出去對外是行動帳號(虛擬帳號)
不是我原本的實體帳號
如此就導致入金失敗
錢就卡在證券那邊
證券說必須要提供 台灣PAY行動帳號 與 綁定的實體帳號 之間的證明
才願意退回...
我有傳
1.台灣PAY的卡片資訊畫面給證券
2.台灣PAY的交易紀錄(顯示行動帳戶匯款至證券)
因為該畫面的行動帳號只有顯示最後4碼 其餘****
所以對方不接受
請問現在是只能跑銀行申請證明嗎?
我的帳戶是兆豐的 (台灣PAY行動帳戶也是兆豐)
真的不想跑銀行阿~~~
感謝~
**更新:
後來聯絡上兆豐銀客服,幫我轉開戶分行處理
開戶分行幫我開了一個"非正式"的說明PDF
當中有我的實體帳戶 跟 "部分"台灣PAY行動帳戶號碼 在他們系統上的截圖
並且在下方說明:
台灣PAY行動帳戶的組成是 "888"+實體帳戶前三碼(分行別)+"00"+前兩行說的部分號碼
後來我將此PDF傳給證券
希望明天能退回款項 :D
應該有希望不用跑銀行 或證券了!
兆豐好心幫我的行員有說到
我不是第一個XD
他們曾經建議台灣PAY把卡片資訊內 與實體帳號綁定的那頁
打馬賽克的行動帳號 改成可以解馬賽克
這樣該畫面的資訊就足夠證明實體帳戶與行動帳戶的綁定關係
但台灣PAY遲遲不改
(事實上那一個頁面 連截圖都被禁止,交易紀錄的畫面卻可以截圖)
雖然這件事情是因為我的不小心造成的
但還是想抱怨一下"部分券商"的流程真的很"老派"
例如我傳台灣PAY的交易紀錄截圖 並詢問他們是否足夠證明我是匯款本人
證券說可以證明 但要退款還是要該帳戶的存摺封面照片
我就說那就是你們覺得不足以證明阿XD
帳號就是台灣PAY的虛擬帳戶了 哪來的存摺XD
我又問那如果今天客戶是用第三類數位帳戶呢 本來就沒有存摺阿
證券說他們一開始就會叫客戶用有實體存摺的帳戶作為入金帳戶
弄得我都無言了...
--
作者: dream4magi (dream4magi) 看板: MobilePay
標題: [請益] 誤用台灣PAY轉帳到證券虛擬帳戶
時間: Wed Apr 7 14:16:33 2021
各位好 在下做了一件笨事:
最近要匯款到某證券的虛擬帳戶(入金)
(入金是有約定帳戶的)
一時腦包沒想太多
想說原本帳戶沒有免費轉帳
那來用台灣PAY轉好了
結果忘記台灣PAY轉出去對外是行動帳號(虛擬帳號)
不是我原本的實體帳號
如此就導致入金失敗
錢就卡在證券那邊
證券說必須要提供 台灣PAY行動帳號 與 綁定的實體帳號 之間的證明
才願意退回...
我有傳
1.台灣PAY的卡片資訊畫面給證券
2.台灣PAY的交易紀錄(顯示行動帳戶匯款至證券)
因為該畫面的行動帳號只有顯示最後4碼 其餘****
所以對方不接受
請問現在是只能跑銀行申請證明嗎?
我的帳戶是兆豐的 (台灣PAY行動帳戶也是兆豐)
真的不想跑銀行阿~~~
感謝~
**更新:
後來聯絡上兆豐銀客服,幫我轉開戶分行處理
開戶分行幫我開了一個"非正式"的說明PDF
當中有我的實體帳戶 跟 "部分"台灣PAY行動帳戶號碼 在他們系統上的截圖
並且在下方說明:
台灣PAY行動帳戶的組成是 "888"+實體帳戶前三碼(分行別)+"00"+前兩行說的部分號碼
後來我將此PDF傳給證券
希望明天能退回款項 :D
應該有希望不用跑銀行 或證券了!
兆豐好心幫我的行員有說到
我不是第一個XD
他們曾經建議台灣PAY把卡片資訊內 與實體帳號綁定的那頁
打馬賽克的行動帳號 改成可以解馬賽克
這樣該畫面的資訊就足夠證明實體帳戶與行動帳戶的綁定關係
但台灣PAY遲遲不改
(事實上那一個頁面 連截圖都被禁止,交易紀錄的畫面卻可以截圖)
雖然這件事情是因為我的不小心造成的
但還是想抱怨一下"部分券商"的流程真的很"老派"
例如我傳台灣PAY的交易紀錄截圖 並詢問他們是否足夠證明我是匯款本人
證券說可以證明 但要退款還是要該帳戶的存摺封面照片
我就說那就是你們覺得不足以證明阿XD
帳號就是台灣PAY的虛擬帳戶了 哪來的存摺XD
我又問那如果今天客戶是用第三類數位帳戶呢 本來就沒有存摺阿
證券說他們一開始就會叫客戶用有實體存摺的帳戶作為入金帳戶
弄得我都無言了...
--
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By Genevieve
at 2021-04-08T11:06
at 2021-04-08T11:06
110年星展VIP填問卷送1000 7-11券
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By Jessica
at 2021-04-08T00:52
at 2021-04-08T00:52
台新/日盛外幣換匯抽獎活動
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By Joseph
at 2021-04-07T23:04
at 2021-04-07T23:04
110萬債務已還清!21年後銀行追討 還好他
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By Zenobia
at 2021-04-07T21:40
at 2021-04-07T21:40