街口銀行帳戶儲值提領問題 - 行動支付
By Hamiltion
at 2018-12-05T08:39
at 2018-12-05T08:39
Table of Contents
之前購物有設定台新richart帳戶於街口
家人透過街口轉帳給我,平常錢存richart 拿1%
所以直接提領到台新帳戶,設定敦南分行之後便執行提領。
過幾天顯示提領失敗退回街口帳戶:款項無法匯入,請確認戶名及帳號正確性。
https://i.imgur.com/uMZMs3C.jpg
原以為分行選錯,再確認後發現帳戶帶錯,儲值為79091但提領帶出為79097,最後一碼錯
了。
https://i.imgur.com/hLXND5h.jpg
不知道這是發生什麼事,帶出資料竟然錯誤,且無法修改。
不是很理解轉回銀行帳戶機制,是否比對戶名、戶號,若僅帳號正確便轉帳成功,那風險
真的不小。
已反應客服信箱,希望是個案,大家有空確認ㄧ下帳號、交易紀錄是否正確。
經網友協助釐清:台新為自行輸入提領分行及帳號,研判為第一次輸入錯誤帳號,之後只
能改分行,無法改帳號,導致此誤會。
但,剛我刪除台新帳戶重新綁定,設定提領帳號,結果提領明細仍為79097,但提領帳號
帶出為79091。這是啥問題,我昏了。
https://i.imgur.com/YQUnW2N.jpg
錢到底能否順利到帳,讓大家看下去。
剛不死心,再試一次重新綁定,為避免眼殘手誤,錄影操作,這次就裡外相同。
抱歉讓大家誤會了。
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