萬泰被盜刷... - 信用卡
By Poppy
at 2014-01-12T21:00
at 2014-01-12T21:00
Table of Contents
小弟上週在花蓮看海發呆時
收到萬泰刷卡消費的通知簡訊
「.....刷卡金額 $1,691.....」 (os:喔..輪到我了喔...)
立馬打電話給客服
→ 客服請我確認卡片是否借人、沒有副卡...
→ 客服把我的卡暫停使用
→ 當天下午銀行人員打給我說明更詳細的消費資訊(連訂購人姓名電話都有)
→ 我再度確認不是我刷的
→ 確定停卡
並傳真給我簽一張「持卡人爭議消費說明書」
同時告知會發新卡給我
→ 傳真給萬泰
-------------------------- 以上流程一天內完成 -----------------------------
回家後隔沒幾天 新卡就收到了 (繼續看電影去...)
對於他們的效率，給予極高的讚賞
--
Tags:
信用卡
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