華南東奧卡電子帳單問題 - 信用卡
By Sandy
at 2021-10-30T18:53
at 2021-10-30T18:53
Table of Contents
今天收到紙本帳單看了上一篇推文
才發現出事啦
平常習慣所有卡都用電子帳單
當然申請時也會勾選
為了確定是不是自己手殘還是銀行端出包
剛剛進線客服詢問申請書當初有沒有勾選
目前得到的回覆是「確定有勾」
客服這邊給的回覆是當初申請時可能網路問題
造成系統沒有撈到資料誤判
客服解決的方式是手動幫我註記
會主動幫我申請補回饋會在「第三期」入帳
也有提到蠻多人都有這種情形
所以有同樣情形的人趕快打客服處理吧
--
才發現出事啦
平常習慣所有卡都用電子帳單
當然申請時也會勾選
為了確定是不是自己手殘還是銀行端出包
剛剛進線客服詢問申請書當初有沒有勾選
目前得到的回覆是「確定有勾」
客服這邊給的回覆是當初申請時可能網路問題
造成系統沒有撈到資料誤判
客服解決的方式是手動幫我註記
會主動幫我申請補回饋會在「第三期」入帳
也有提到蠻多人都有這種情形
所以有同樣情形的人趕快打客服處理吧
--
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信用卡
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