華南信用卡盜刷問題 - 信用卡

By Callum
at 2018-11-21T23:49
at 2018-11-21T23:49
Table of Contents
小弟在週末凌晨被盜刷兩筆各三千的費用
當時華南沒有馬上簡訊通知
結果之後隔日十幾分鐘內又被連續盜刷十筆相同金額的費用
然後也沒有簡訊通知 最後簡訊通知交易異常鎖卡
奇妙的是結果安控人員叫我去跟google pay做確認(遊戲點數)
我就聯絡google 他們調查這幾筆是屬於正常交易…僅一筆能退款
其餘無法退費…另外我也順便檢查我手機的google play真的居然有十多筆記錄…
然後我不滿的是 為什麼是由我這裡要跟google pay做聯絡??
還有何謂正常交易??十分鐘連續刷十筆交記錄 怎麼算正常合法交易??
另外我還反問對方在刷卡同時就必須馬上給我簡訊 結果他居然說要有5000以上才有簡訊回
復 超級傻眼.....
請問如何保障自己的權益呢??
手機排版 傷眼請包含 謝謝
--
posted from bbs reader hybrid on my Sony G3426
--
當時華南沒有馬上簡訊通知
結果之後隔日十幾分鐘內又被連續盜刷十筆相同金額的費用
然後也沒有簡訊通知 最後簡訊通知交易異常鎖卡
奇妙的是結果安控人員叫我去跟google pay做確認(遊戲點數)
我就聯絡google 他們調查這幾筆是屬於正常交易…僅一筆能退款
其餘無法退費…另外我也順便檢查我手機的google play真的居然有十多筆記錄…
然後我不滿的是 為什麼是由我這裡要跟google pay做聯絡??
還有何謂正常交易??十分鐘連續刷十筆交記錄 怎麼算正常合法交易??
另外我還反問對方在刷卡同時就必須馬上給我簡訊 結果他居然說要有5000以上才有簡訊回
復 超級傻眼.....
請問如何保障自己的權益呢??
手機排版 傷眼請包含 謝謝
--
posted from bbs reader hybrid on my Sony G3426
--
Tags:
信用卡
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