花旗客服真的爛到爆了~~ - 信用卡
By Zenobia
at 2011-08-07T09:17
at 2011-08-07T09:17
Table of Contents
我覺得花旗客服真的是爛到爆了!!
不知道是他們活動辦太多還是卡友太多
感覺花旗客服對一些優惠活動訊息整個就是不同步
EX1:
之前辦透明卡的首刷禮，申請書上面寫著
刷卡後第一筆6~8週會收到，小弟4/1就刷了
到現在都沒收到，三番兩次打電話去詢問
每次打每個客服都說快收到了，直到上周一去電
叫他們給我一個確切日期，客服信誓旦旦說禮拜五會到
結果，前天依然沒收到，打電話去客服居然又說兩個禮拜內會到
花旗是在耍人嗎?
EX2:
會辦透明卡是趁著刷油10%回饋申辦，也是一樣，申請書上寫著
活動期間到6/30，上限600元。我在活動期間還曾經打電話確認
詢問首刷禮順便問回饋金何時下來
結果客服居然回我說這個活動是核卡後兩個月內所有加油的回饋
我聽到整個氣炸了，花旗到底是怎樣?
真不知道接下來要怎麼處理? 各位也有遇到類似的狀況嗎?
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信用卡
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By Isabella
at 2011-08-09T07:54
at 2011-08-09T07:54
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at 2011-08-11T14:56
at 2011-08-11T14:56
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at 2011-08-12T00:18
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at 2011-08-14T21:39
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at 2011-08-28T03:06
at 2011-08-28T03:06
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