疑似被盜刷後續的處理 - 信用卡
By Olga
at 2016-07-12T10:07
at 2016-07-12T10:07
Table of Contents
早上接到永豐的刷卡消費通知mail,是7/11在日本的一筆消費,
消費金額5xxx,因為9號才剛從日本回來,
之前有在booking預訂房間,也有預留卡號,
被盜刷的卡,剛好是我在booking預留的卡,所以我猜測應該是被盜刷了,
因為在booking訂了3間飯店,都是現場現金付款,
剛才有google一下,booking好像很多盜刷的紀錄,
我有打去銀行詢問,他說目前只看的到是一筆網路交易,但是還看不到交易的店家名稱,
客服有請我先掛失該卡片,後續看到店家名稱後會再跟我聯絡,
請問一下,接下來我就是等客服通知嗎? 還是我可以先做什麼動作呢?
謝謝
--
消費金額5xxx,因為9號才剛從日本回來,
之前有在booking預訂房間,也有預留卡號,
被盜刷的卡,剛好是我在booking預留的卡,所以我猜測應該是被盜刷了,
因為在booking訂了3間飯店,都是現場現金付款,
剛才有google一下,booking好像很多盜刷的紀錄,
我有打去銀行詢問,他說目前只看的到是一筆網路交易,但是還看不到交易的店家名稱,
客服有請我先掛失該卡片,後續看到店家名稱後會再跟我聯絡,
請問一下,接下來我就是等客服通知嗎? 還是我可以先做什麼動作呢?
謝謝
--
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信用卡
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