申請電信悠遊卡一直失敗 - 行動支付
By Jacob
at 2020-05-13T22:36
at 2020-05-13T22:36
Table of Contents
請問各位先進,
小弟在中華電信更換了NFC Sim卡後,今天想去悠遊卡加值機台看可否儲值
結果一直沒有任何顯示,感覺就是沒有讀到卡。
我想說是不是要開通還註冊什麼的,晚上就好好的研究一下Hami Pay,
結果成功安裝了NFC一卡通、手機icash 2.0...
但是點下電信悠遊卡時,就跳出
「卡片安裝失敗,請檢查網路連線或流量是否正常,或關閉省電模式後,請
關閉APP後再開啟APP使用。若仍無法使用,請洽悠遊卡公司(02-4128880)
。(訊息代號:E637)」的錯誤訊息。
我就先打去中華電信,他們無解,
說這個訊息代號E637就是要打給悠遊卡公司。
我就再打給悠遊卡公司,悠遊卡公司說要我問中華電信才對,說系統沒有我
手機號碼登錄的NFC-Sim卡悠遊卡的紀錄。
請問單兵我該如何處置?我連要打去問誰或是臨櫃問誰都不知道該怎麼做。
(我手機是Pixel 3,之前查詢過,是可以用中華電信NFC-Sim卡才對)
再次感謝各位先進大德賜教。
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