申請台新go go卡,一波三折 - 信用卡
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By Dora
at 2020-10-22T18:45
at 2020-10-22T18:45
Table of Contents
9/17申請也核准go go卡MIT卡面,
因為一直沒收到卡片,所以致電去客服確認,
發現是寄到舊址,
所以請客服等原本的卡片退到銀行後,
再幫我寄到現在地址。
結果客服假行,
只確認說MIT的額度還沒滿,
(而原本的卡補/重發,
就是原來蝴蝶節的黑色卡面。...事後另一位客服補充跟我說)
當我收到後,看到黑色的卡片,
火都燒起來。
當初我在客服建議後,重新發卡給我,
我有再確認再發的卡是MIT的卡面嗎?
他說對啊!因為額度沒有滿,
沒有問題,一定是MIT.
現在說我要MIT的卡,
要我重新申請一次,我說為什麼?
我是聽客服說,然後也有再三確認,
那為何我要重新申請?
客服說:要再幫我去跟相關單位爭取...
(哈囉?!幫我爭取?)
從頭到尾我都可接受原卡片,是你客服訓練不夠,
讓我到現在拿了不是我想要的卡。
經過他「爭取」後,他說可以直接發一張MIT的卡給我,
但要再拉我聯徵....
我已無力了!
算了吧!無緣的gogo MIT卡
最後拜託台新提升客服專業度好嗎?
不要弄個限定卡,結果客服都不懂規則,還亂給無用的建議!!
--
因為一直沒收到卡片,所以致電去客服確認,
發現是寄到舊址,
所以請客服等原本的卡片退到銀行後,
再幫我寄到現在地址。
結果客服假行,
只確認說MIT的額度還沒滿,
(而原本的卡補/重發,
就是原來蝴蝶節的黑色卡面。...事後另一位客服補充跟我說)
當我收到後,看到黑色的卡片,
火都燒起來。
當初我在客服建議後,重新發卡給我,
我有再確認再發的卡是MIT的卡面嗎?
他說對啊!因為額度沒有滿,
沒有問題,一定是MIT.
現在說我要MIT的卡,
要我重新申請一次,我說為什麼?
我是聽客服說,然後也有再三確認,
那為何我要重新申請?
客服說:要再幫我去跟相關單位爭取...
(哈囉?!幫我爭取?)
從頭到尾我都可接受原卡片,是你客服訓練不夠,
讓我到現在拿了不是我想要的卡。
經過他「爭取」後,他說可以直接發一張MIT的卡給我,
但要再拉我聯徵....
我已無力了!
算了吧!無緣的gogo MIT卡
最後拜託台新提升客服專業度好嗎?
不要弄個限定卡,結果客服都不懂規則,還亂給無用的建議!!
--
Tags:
信用卡
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