用國泰帳戶現在要小心被鎖 - 銀行
By Noah
at 2023-07-04T11:05
at 2023-07-04T11:05
Table of Contents
國泰不知道為什麼很愛鎖人帳戶,昨天第二次被鎖,今天才得到回覆,用他們家的帳戶現在要
小心了
第一次:
1月時去國泰分行機台存款,警察懷疑我是車手,臨檢我,然後警察有聯絡國泰確認我帳戶
有無問題,警察並沒有說我帳戶有問題,或是叫行員把我帳戶鎖起來,他們就自認為我有問題
把我鎖起來了,警察臨檢完我沒問題,晚上不能用才發現...,然後問電話客服,回覆我只能
跑一趟分行才能告知我原因和解鎖,害我擔心死是不是收到的哪筆錢有問題
第二次:
昨天一樣晚上在家要用發現又被鎖了,但這次我又沒被臨檢,打去問客服一樣,問到死就是
不清楚也沒法告知到底什麼原因鎖你帳戶
今天得到回覆,因為系統認為我有問題,就把我鎖起來,這個系統是配合主管機關新上線的系
統,可能是防詐騙什麼的? 因為我帳戶用CUBE APP轉有免費轉帳次數,好像是以前的KOKO
所以我常拿來當中轉站(自己帳戶轉自己帳戶),所以現在可能莫名其妙就被鎖了,因為也不
清楚他們家怎麼判定你異常,轉多少次算異常?轉多少金額算異常?
然後因為個資法,他們也沒法跟其他銀行確認轉進來或轉出去的帳戶是否是你本人的
而他們唯一告訴我的配套措施就是如果帳戶資金晚上不要低於一定額度,為了不造成客戶使
用資金困擾,那就不會晚上鎖,其他像我昨天那樣,只能等隔天早上解鎖再幫你註記
然後對於誤鎖,被當成新系統的白老鼠,他們說只能多多包含,因為銀行有權利覺得客戶帳戶
異常就把客戶帳號鎖起來^.<
因為我要轉的帳戶,只有在國泰有設定約定,所以昨天就卡住
我說以後會不會還有第三次誤鎖,我在其他家都沒被鎖過
對這方面,他們建議是那就考慮用其他家銀行帳戶
我說意思是不能相信你們家銀行嗎?(因為之前經驗跑其他家銀行臨櫃設約定很累...)
他們說只是建議哦^^
--
小心了
第一次:
1月時去國泰分行機台存款,警察懷疑我是車手,臨檢我,然後警察有聯絡國泰確認我帳戶
有無問題,警察並沒有說我帳戶有問題,或是叫行員把我帳戶鎖起來,他們就自認為我有問題
把我鎖起來了,警察臨檢完我沒問題,晚上不能用才發現...,然後問電話客服,回覆我只能
跑一趟分行才能告知我原因和解鎖,害我擔心死是不是收到的哪筆錢有問題
第二次:
昨天一樣晚上在家要用發現又被鎖了,但這次我又沒被臨檢,打去問客服一樣,問到死就是
不清楚也沒法告知到底什麼原因鎖你帳戶
今天得到回覆,因為系統認為我有問題,就把我鎖起來,這個系統是配合主管機關新上線的系
統,可能是防詐騙什麼的? 因為我帳戶用CUBE APP轉有免費轉帳次數,好像是以前的KOKO
所以我常拿來當中轉站(自己帳戶轉自己帳戶),所以現在可能莫名其妙就被鎖了,因為也不
清楚他們家怎麼判定你異常,轉多少次算異常?轉多少金額算異常?
然後因為個資法,他們也沒法跟其他銀行確認轉進來或轉出去的帳戶是否是你本人的
而他們唯一告訴我的配套措施就是如果帳戶資金晚上不要低於一定額度,為了不造成客戶使
用資金困擾,那就不會晚上鎖,其他像我昨天那樣,只能等隔天早上解鎖再幫你註記
然後對於誤鎖,被當成新系統的白老鼠,他們說只能多多包含,因為銀行有權利覺得客戶帳戶
異常就把客戶帳號鎖起來^.<
因為我要轉的帳戶,只有在國泰有設定約定,所以昨天就卡住
我說以後會不會還有第三次誤鎖,我在其他家都沒被鎖過
對這方面,他們建議是那就考慮用其他家銀行帳戶
我說意思是不能相信你們家銀行嗎?(因為之前經驗跑其他家銀行臨櫃設約定很累...)
他們說只是建議哦^^
--
Tags:
銀行
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