爛HSBC Direct - 銀行
By Suhail Hany
at 2009-04-11T21:46
at 2009-04-11T21:46
Table of Contents
最近hsbc縮減原來的福利大家都知道了, 但是昨天又發生了
網路轉帳到約定帳戶時, 我明明選即時轉帳, 卻出現轉帳錯誤的訊息後,
把我的錢扣掉了, 而且也沒轉到我另一個帳戶去, 打付費的客服
根本就忙線中, 一直叫我等待, 我等了15分鐘還是沒活人接我電話.
最後放棄了, 察看帳戶的轉帳歷史, 才發現他們自動把我的錢改成
星期一預約轉帳(而且錢已經被扣走了), 如果依照他們的計算方法,
我這三天的利息他們打算怎麼賠我?
請問這有地方可以申訴嗎?打客服根本沒人接, 還要自己付錢...
真是越來越誇張了.
--
網路轉帳到約定帳戶時, 我明明選即時轉帳, 卻出現轉帳錯誤的訊息後,
把我的錢扣掉了, 而且也沒轉到我另一個帳戶去, 打付費的客服
根本就忙線中, 一直叫我等待, 我等了15分鐘還是沒活人接我電話.
最後放棄了, 察看帳戶的轉帳歷史, 才發現他們自動把我的錢改成
星期一預約轉帳(而且錢已經被扣走了), 如果依照他們的計算方法,
我這三天的利息他們打算怎麼賠我?
請問這有地方可以申訴嗎?打客服根本沒人接, 還要自己付錢...
真是越來越誇張了.
--
Tags:
銀行
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By Michael
at 2009-04-13T09:49
at 2009-04-13T09:49
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