注意台新Giving卡可能不認列假日消費 - 信用卡
By Hedda
at 2021-05-22T14:28
at 2021-05-22T14:28
Table of Contents
看到這個標題
在家閒閒無聊 也分享一個自己之前4月時遇到的例子
供板上參考
收到4月份台新信用卡帳單的時候
https://imgur.com/CkhI1YP.jpg
覺得很奇怪 居然有國內平日消費1640元
因為我刷台新giving卡就是為了假日的3%
但UNIQLO 1640元這筆消費日卻認列在平日4/6(二)
所以回頭去找了UNIQLO網購頁面
我確實買在國定假日4/5(一)
https://imgur.com/oHCxvL2.jpg
也回頭去找了當時的即時消費明細
line
https://imgur.com/augjIE6.jpg
台新 Richart Life app
https://imgur.com/6vqmMkc.jpg
都確認是4/5(一) 15:10時刷卡的
4/24(六)致電了台新客服
台新客服說會請專人再聯絡我關於認列的問題
4/24(六)下午有打來確認是哪一筆
4/26(一)晚上打來請我e-mail提供相關紀錄(網購頁面.即時消費明細等)
當天晚上我就寄出e-mail(當然提供的截圖比現在PO的詳細就是了 沒有省略)
4/28(三)中午時專人打來,以下簡述電話溝通內容
專人打來告知這次是特例,特別請示主管,而且主要是因為我有提供即時消費明細,才認
列
我:那我怎麼知道我下次在假日或國定假日消費到底有沒有認列?
專人:我知道您的問題了,那之後如果有這樣的事再通知客服
所以我5月都用富邦J卡了,對我來說一樣都是3% @@
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