銀行

智能客服持續使用意願問卷 - 銀行

Tristan Cohan avatarTristan Cohan · 2020-05-03

Table of Contents

已取得版主同意發文

問卷名稱：智能客服持續使用意願之探討

研究目的：了解影響持續使用銀行相關智能客服或其他智能客服之因素。

填答條件：有使用過智能客服之民眾

其他聲明：1.本研究為匿名學術調查，僅供研究使用
2.截止時間：有效問卷滿350份為止

研究單位：國立台中科技大學企業管理研究所

研究者姓名：張媛茹

聯絡人姓名：張媛茹

聯絡方式：[email protected]

問卷連結：https://www.surveycake.com/s/7og7q


前80位，每位100P幣，發完為止悠~


非常感謝~

--
銀行

All Comments

Sarah avatarSarah2020-05-05
done
Bethany avatarBethany2020-05-09
done
Hamiltion avatarHamiltion2020-05-10
done
Elvira avatarElvira2020-05-11
done
Daniel avatarDaniel2020-05-15
done
Bennie avatarBennie2020-05-16
done
Christine avatarChristine2020-05-20
done
Dinah avatarDinah2020-05-22
done
Blanche avatarBlanche2020-05-23
done
Joseph avatarJoseph2020-05-28
done
Joe avatarJoe2020-05-31
Done
Gilbert avatarGilbert2020-06-04
done 但我還是寧願多花點時間打客服
Kyle avatarKyle2020-06-05
done
Delia avatarDelia2020-06-09
done
Ina avatarIna2020-06-14
done
Adele avatarAdele2020-06-19
Done.
Ursula avatarUrsula2020-06-19
done
Jacky avatarJacky2020-06-24
done
Valerie avatarValerie2020-06-27
Done
Puput avatarPuput2020-06-27
done
Frederica avatarFrederica2020-07-01
Done
Zora avatarZora2020-07-02
done
Hedwig avatarHedwig2020-07-05
donedone
done
Eden avatarEden2020-07-05
done
Genevieve avatarGenevieve2020-07-10
done
Una avatarUna2020-07-11
done
Frederic avatarFrederic2020-07-15
done
Christine avatarChristine2020-07-15
done
Franklin avatarFranklin2020-07-16
done
Candice avatarCandice2020-07-19
done
Zanna avatarZanna2020-07-20
done
Jacob avatarJacob2020-07-23
done
Candice avatarCandice2020-07-27
done
Gary avatarGary2020-08-01
Done
Mia avatarMia2020-08-04
Done
Skylar Davis avatarSkylar Davis2020-08-04
Done
Elizabeth avatarElizabeth2020-08-05
done
Sarah avatarSarah2020-08-07
done
Suhail Hany avatarSuhail Hany2020-08-10
done
Ivy avatarIvy2020-08-14
done
Leila avatarLeila2020-08-15
done
Adele avatarAdele2020-08-18
done
Skylar Davis avatarSkylar Davis2020-08-18
done
Joseph avatarJoseph2020-08-22
done
Margaret avatarMargaret2020-08-23
DONE
Irma avatarIrma2020-08-24
done
Edith avatarEdith2020-08-27
done
Agnes avatarAgnes2020-08-28
done
Ina avatarIna2020-08-30
done
Annie avatarAnnie2020-09-02
done
Caitlin avatarCaitlin2020-09-03
Done
Annie avatarAnnie2020-09-08
Done
Skylar DavisLinda avatarSkylar DavisLinda2020-09-10
Done
Ingrid avatarIngrid2020-09-13
done
Jack avatarJack2020-09-17
done
Eartha avatarEartha2020-09-21
done
Daniel avatarDaniel2020-09-22
done
Agatha avatarAgatha2020-09-26
done
Emily avatarEmily2020-09-27
done
Hamiltion avatarHamiltion2020-10-01
done
Leila avatarLeila2020-10-02
done
Irma avatarIrma2020-10-05
done
Zanna avatarZanna2020-10-08
done~
Audriana avatarAudriana2020-10-10
done
Mason avatarMason2020-10-13
done
Donna avatarDonna2020-10-15
done
Zanna avatarZanna2020-10-19
其實大多用智能客服只是文字線上客服的轉接窗口
Ina avatarIna2020-10-23
done
Suhail Hany avatarSuhail Hany2020-10-25
DONE
Enid avatarEnid2020-10-29
done
Xanthe avatarXanthe2020-10-29
done
Margaret avatarMargaret2020-10-31
done
Andy avatarAndy2020-11-03
done
William avatarWilliam2020-11-05
Done
Andrew avatarAndrew2020-11-06
Done
Belly avatarBelly2020-11-07
done
Hedda avatarHedda2020-11-11
done
Eden avatarEden2020-11-12
智能客服跟QA資料庫+搜尋功能差不多吧
Dora avatarDora2020-11-15
智障客服
Ula avatarUla2020-11-19
done
Kumar avatarKumar2020-11-21
done
Olive avatarOlive2020-11-23
done
Jake avatarJake2020-11-27
done
Brianna avatarBrianna2020-12-01
Done
Leila avatarLeila2020-12-03
done
Puput avatarPuput2020-12-04
done
Queena avatarQueena2020-12-07
done
Brianna avatarBrianna2020-12-09
我都直接轉真人
Odelette avatarOdelette2020-12-12
感謝各位，這個週末轉P幣給大家呦~