智能客服持續使用意願問卷 - 銀行

Tristan Cohan avatar
By Tristan Cohan
at 2020-05-03T00:00

Table of Contents

已取得版主同意發文

問卷名稱：智能客服持續使用意願之探討

研究目的：了解影響持續使用銀行相關智能客服或其他智能客服之因素。

填答條件：有使用過智能客服之民眾

其他聲明：1.本研究為匿名學術調查，僅供研究使用
2.截止時間：有效問卷滿350份為止

研究單位：國立台中科技大學企業管理研究所

研究者姓名：張媛茹

聯絡人姓名：張媛茹

聯絡方式：[email protected]

問卷連結：https://www.surveycake.com/s/7og7q


前80位，每位100P幣，發完為止悠~


非常感謝~

--
Tags: 銀行

All Comments

Sarah avatar
By Sarah
at 2020-05-05T13:09
done
Bethany avatar
By Bethany
at 2020-05-09T07:15
done
Hamiltion avatar
By Hamiltion
at 2020-05-10T08:26
done
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By Elvira
at 2020-05-11T00:56
done
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By Daniel
at 2020-05-15T21:33
done
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By Bennie
at 2020-05-16T06:28
done
Christine avatar
By Christine
at 2020-05-20T09:49
done
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By Dinah
at 2020-05-22T02:01
done
Blanche avatar
By Blanche
at 2020-05-23T19:03
done
Joseph avatar
By Joseph
at 2020-05-28T04:56
done
Joe avatar
By Joe
at 2020-05-31T22:46
Done
Gilbert avatar
By Gilbert
at 2020-06-04T20:51
done 但我還是寧願多花點時間打客服
Kyle avatar
By Kyle
at 2020-06-05T03:43
done
Delia avatar
By Delia
at 2020-06-09T23:58
done
Ina avatar
By Ina
at 2020-06-14T22:26
done
Adele avatar
By Adele
at 2020-06-19T10:30
Done.
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By Ursula
at 2020-06-19T18:39
done
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By Jacky
at 2020-06-24T17:56
done
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By Valerie
at 2020-06-27T00:43
Done
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By Puput
at 2020-06-27T02:14
done
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By Frederica
at 2020-07-01T02:16
Done
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By Zora
at 2020-07-02T06:27
done
Hedwig avatar
By Hedwig
at 2020-07-05T19:58
donedone
done
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By Eden
at 2020-07-05T23:24
done
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By Genevieve
at 2020-07-10T00:47
done
Una avatar
By Una
at 2020-07-11T08:54
done
Frederic avatar
By Frederic
at 2020-07-15T00:06
done
Christine avatar
By Christine
at 2020-07-15T11:42
done
Franklin avatar
By Franklin
at 2020-07-16T09:44
done
Candice avatar
By Candice
at 2020-07-19T20:59
done
Zanna avatar
By Zanna
at 2020-07-20T05:12
done
Jacob avatar
By Jacob
at 2020-07-23T11:51
done
Candice avatar
By Candice
at 2020-07-27T16:24
done
Gary avatar
By Gary
at 2020-08-01T09:16
Done
Mia avatar
By Mia
at 2020-08-04T07:00
Done
Skylar Davis avatar
By Skylar Davis
at 2020-08-04T13:27
Done
Elizabeth avatar
By Elizabeth
at 2020-08-05T17:51
done
Sarah avatar
By Sarah
at 2020-08-07T16:07
done
Suhail Hany avatar
By Suhail Hany
at 2020-08-10T19:17
done
Ivy avatar
By Ivy
at 2020-08-14T15:57
done
Leila avatar
By Leila
at 2020-08-15T03:17
done
Adele avatar
By Adele
at 2020-08-18T04:10
done
Skylar Davis avatar
By Skylar Davis
at 2020-08-18T11:24
done
Joseph avatar
By Joseph
at 2020-08-22T00:44
done
Margaret avatar
By Margaret
at 2020-08-23T12:34
DONE
Irma avatar
By Irma
at 2020-08-24T00:21
done
Edith avatar
By Edith
at 2020-08-27T22:16
done
Agnes avatar
By Agnes
at 2020-08-28T23:44
done
Ina avatar
By Ina
at 2020-08-30T14:13
done
Annie avatar
By Annie
at 2020-09-02T21:43
done
Caitlin avatar
By Caitlin
at 2020-09-03T08:51
Done
Annie avatar
By Annie
at 2020-09-08T06:30
Done
Skylar DavisLinda avatar
By Skylar DavisLinda
at 2020-09-10T16:28
Done
Ingrid avatar
By Ingrid
at 2020-09-13T15:00
done
Jack avatar
By Jack
at 2020-09-17T05:20
done
Eartha avatar
By Eartha
at 2020-09-21T11:00
done
Daniel avatar
By Daniel
at 2020-09-22T08:20
done
Agatha avatar
By Agatha
at 2020-09-26T14:31
done
Emily avatar
By Emily
at 2020-09-27T15:05
done
Hamiltion avatar
By Hamiltion
at 2020-10-01T00:09
done
Leila avatar
By Leila
at 2020-10-02T17:01
done
Irma avatar
By Irma
at 2020-10-05T06:43
done
Zanna avatar
By Zanna
at 2020-10-08T14:59
done~
Audriana avatar
By Audriana
at 2020-10-10T08:47
done
Mason avatar
By Mason
at 2020-10-13T04:23
done
Donna avatar
By Donna
at 2020-10-15T20:46
done
Zanna avatar
By Zanna
at 2020-10-19T22:40
其實大多用智能客服只是文字線上客服的轉接窗口
Ina avatar
By Ina
at 2020-10-23T02:18
done
Suhail Hany avatar
By Suhail Hany
at 2020-10-25T16:01
DONE
Enid avatar
By Enid
at 2020-10-29T01:40
done
Xanthe avatar
By Xanthe
at 2020-10-29T18:18
done
Margaret avatar
By Margaret
at 2020-10-31T15:37
done
Andy avatar
By Andy
at 2020-11-03T05:26
done
William avatar
By William
at 2020-11-05T06:13
Done
Andrew avatar
By Andrew
at 2020-11-06T05:11
Done
Belly avatar
By Belly
at 2020-11-07T04:23
done
Hedda avatar
By Hedda
at 2020-11-11T03:59
done
Eden avatar
By Eden
at 2020-11-12T07:03
智能客服跟QA資料庫+搜尋功能差不多吧
Dora avatar
By Dora
at 2020-11-15T11:44
智障客服
Ula avatar
By Ula
at 2020-11-19T22:07
done
Kumar avatar
By Kumar
at 2020-11-21T18:07
done
Olive avatar
By Olive
at 2020-11-23T21:04
done
Jake avatar
By Jake
at 2020-11-27T05:48
done
Brianna avatar
By Brianna
at 2020-12-01T18:39
Done
Leila avatar
By Leila
at 2020-12-03T02:35
done
Puput avatar
By Puput
at 2020-12-04T08:23
done
Queena avatar
By Queena
at 2020-12-07T06:18
done
Brianna avatar
By Brianna
at 2020-12-09T16:33
我都直接轉真人
Odelette avatar
By Odelette
at 2020-12-12T02:28
感謝各位，這個週末轉P幣給大家呦~

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