新手開戶及入金FT系統烏龍 - 理財
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By Callum
at 2021-01-12T23:31
at 2021-01-12T23:31
Table of Contents
分享一下FT開戶到入金的烏龍事件
2020/12/29號申請
2020/12/30收到審核過的通知 通知信告知帳號為XXXXXX82
但我登入網頁及APP 時居然變成XXXXXX81
2021/1/8第一次注金,附言就寫我登入的XXXXXX81
2021/1/11 沒收到,但我朋友跟我同一天匯已收到
2021/1/12 立馬播客服,早上打去北京說不能處理...
晚上美國上班時間,播了15分鐘終於接通,中間客服又查了10分鐘
說我的帳號其實是XXXXXX82,錢已經進去了,但系統錯誤導致登入變XXXXXX81
馬上請IT修復,當下我登入網頁和APP帳號就變XXXXXX82了,錢也在
WTF...帳號還可以說改就改,反正錢也在了,但覺得這烏龍蠻扯的
不知道這是個案還是有人也有遇到過?
--
2020/12/29號申請
2020/12/30收到審核過的通知 通知信告知帳號為XXXXXX82
但我登入網頁及APP 時居然變成XXXXXX81
2021/1/8第一次注金,附言就寫我登入的XXXXXX81
2021/1/11 沒收到,但我朋友跟我同一天匯已收到
2021/1/12 立馬播客服,早上打去北京說不能處理...
晚上美國上班時間,播了15分鐘終於接通,中間客服又查了10分鐘
說我的帳號其實是XXXXXX82,錢已經進去了,但系統錯誤導致登入變XXXXXX81
馬上請IT修復,當下我登入網頁和APP帳號就變XXXXXX82了,錢也在
WTF...帳號還可以說改就改,反正錢也在了,但覺得這烏龍蠻扯的
不知道這是個案還是有人也有遇到過?
--
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理財
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