悠遊聯名卡自動加值問題 - 信用卡
By Liam
at 2017-01-21T18:19
at 2017-01-21T18:19
Table of Contents
剛剛在17:15分去中油直營站用一銀悠遊聯名卡的悠遊卡功能消費
原本卡裡餘額是599,加油消費是1000
理論上是自動加值一次即有足夠金額付款 (599+500)1099-1000=99
結果居然加值了1500,1500,1500 (很討厭所以說三次,我只想湊到JCB10%剛好即可)
打去中油客服說要問發卡銀行,一銀信用卡客服說要問悠遊卡
最後打去悠遊卡部分問完卡號後目前確實有此筆加值交易(說可能是系統問題)
但是在悠遊卡自動加值功能應用範圍一覽表內有明確寫到
悠遊卡購物單筆消費上限新台幣1000元
倍數自動加值;
以滿足當次購物需求,按500元之最小倍數加值,單筆自動加值上限為1000元
依照最後一點,怎麼加值都不該是1500元這個金額,客服僅說要請後端人員跟我連繫
不過應該會請悠遊卡公司將多加值的錢扣回
http://imgur.com/a/vSC4W 補上發票圖片
交易前餘額599 自動加值500 交易後餘額1099 這怎麼算都不對
--
原本卡裡餘額是599,加油消費是1000
理論上是自動加值一次即有足夠金額付款 (599+500)1099-1000=99
結果居然加值了1500,1500,1500 (很討厭所以說三次,我只想湊到JCB10%剛好即可)
打去中油客服說要問發卡銀行,一銀信用卡客服說要問悠遊卡
最後打去悠遊卡部分問完卡號後目前確實有此筆加值交易(說可能是系統問題)
但是在悠遊卡自動加值功能應用範圍一覽表內有明確寫到
悠遊卡購物單筆消費上限新台幣1000元
倍數自動加值;
以滿足當次購物需求,按500元之最小倍數加值,單筆自動加值上限為1000元
依照最後一點,怎麼加值都不該是1500元這個金額,客服僅說要請後端人員跟我連繫
不過應該會請悠遊卡公司將多加值的錢扣回
http://imgur.com/a/vSC4W 補上發票圖片
交易前餘額599 自動加值500 交易後餘額1099 這怎麼算都不對
--
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信用卡
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