快被華南銀行氣死了(太扯了) - 信用卡
By Iris
at 2013-04-19T07:02
at 2013-04-19T07:02
Table of Contents
相信板上不少板友目前主力卡都是華南的卡。
之前華南已經讓我覺得很糟糕,這幾天的經歷更糟糕。
短短的兩個月,華南做出很多讓我傻眼的事情
1.加辦信用卡,結果英文名字不同。(而且連續寄錯兩張錯的英文名字)
2.打客服等待時間有一次等了快1小時
3.跟客服說,我人在國外要刷卡。(刷不過,要自己打電話回台灣,不會電話照會)
客服說:幫您註記您在國外,從現在開始,只要您卡片遺失或盜刷,您要全額負責。
(我只是要國外刷卡而已耶,遺失就算了,盜刷也算我的?)
4.刷機票無法過刷,打電話給客服,等了半小時才接通客服,客服說會幫我開啟
隔天重刷,又是被鎖住,又打給客服(一樣等了20分鐘),客服說會幫我開啟
昨天重刷,還是被鎖住,客服說,請等一下,會幫您開啟。
剛剛重刷,又是被鎖住.............
5.請客服郵寄申請書給我,客服說:您自己網路找印一印就可以了。
6.2013/04/16當天請客服郵寄銀行代收申請書給我,客服說:我們代收只有郵局喔
--
之前華南已經讓我覺得很糟糕,這幾天的經歷更糟糕。
短短的兩個月,華南做出很多讓我傻眼的事情
1.加辦信用卡,結果英文名字不同。(而且連續寄錯兩張錯的英文名字)
2.打客服等待時間有一次等了快1小時
3.跟客服說,我人在國外要刷卡。(刷不過,要自己打電話回台灣,不會電話照會)
客服說:幫您註記您在國外,從現在開始,只要您卡片遺失或盜刷,您要全額負責。
(我只是要國外刷卡而已耶,遺失就算了,盜刷也算我的?)
4.刷機票無法過刷,打電話給客服,等了半小時才接通客服,客服說會幫我開啟
隔天重刷,又是被鎖住,又打給客服(一樣等了20分鐘),客服說會幫我開啟
昨天重刷,還是被鎖住,客服說,請等一下,會幫您開啟。
剛剛重刷,又是被鎖住.............
5.請客服郵寄申請書給我,客服說:您自己網路找印一印就可以了。
6.2013/04/16當天請客服郵寄銀行代收申請書給我,客服說:我們代收只有郵局喔
--
Tags:
信用卡
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