富邦的客服人員好像也搞不清楚的狀況... - 信用卡

By Leila
at 2016-11-19T13:24
at 2016-11-19T13:24
Table of Contents
我有數位line卡 最近要刷一筆15萬
於是乎提供 20幾萬 的財力證明 結果只給我提昇到剛好15萬的額度
虧客服人員都說要幫我註記...
這是要我怎麼刷 我剛好使用了一萬多元的額度
根本不能刷阿
於是我就進線客服
結果客服告訴我 可以用溢繳的方法
卻又一直告訴我回饋金可能會沒有
叫我刷卡後的帳單要注意回饋金的部分
然後一天後的剛才客服又來電 說溢繳無法分期= =
再次強調可能我的回饋金會受影響 但又說不清楚...
奇怪扣款不是應該先扣回饋金 然後再扣溢繳的金額嗎
我後來查資料 原來規定是在固定額度內的金額才可以分期
我之前問過元大的客服 他們的做法是臨時調額之後的可分期
但是超過固定額度的部分 會在下期帳單先繳清
感覺這個客服是不是有點兩光... 雖然我跟他對話都挺客氣
於是我只能上來跟各位詢問看看
有沒有人碰到過類似我這樣的狀況
到底預繳 能不能分期阿?
然後回饋金會不會受影響?
--
剛剛和男友聊msn
我:娶我
他:恩!必娶
我:幹
我男友還問我幹嘛罵髒話.......
文章編碼 #1DK0f8Ob (StupidClown)
--
於是乎提供 20幾萬 的財力證明 結果只給我提昇到剛好15萬的額度
虧客服人員都說要幫我註記...
這是要我怎麼刷 我剛好使用了一萬多元的額度
根本不能刷阿
於是我就進線客服
結果客服告訴我 可以用溢繳的方法
卻又一直告訴我回饋金可能會沒有
叫我刷卡後的帳單要注意回饋金的部分
然後一天後的剛才客服又來電 說溢繳無法分期= =
再次強調可能我的回饋金會受影響 但又說不清楚...
奇怪扣款不是應該先扣回饋金 然後再扣溢繳的金額嗎
我後來查資料 原來規定是在固定額度內的金額才可以分期
我之前問過元大的客服 他們的做法是臨時調額之後的可分期
但是超過固定額度的部分 會在下期帳單先繳清
感覺這個客服是不是有點兩光... 雖然我跟他對話都挺客氣
於是我只能上來跟各位詢問看看
有沒有人碰到過類似我這樣的狀況
到底預繳 能不能分期阿?
然後回饋金會不會受影響?
--
剛剛和男友聊msn
我:娶我
他:恩!必娶
我:幹
我男友還問我幹嘛罵髒話.......
文章編碼 #1DK0f8Ob (StupidClown)
--
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信用卡
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