富邦產、錠嵂保經為「防疫保單」撕破臉! - 保險
By Hedwig
at 2022-05-14T23:19
at 2022-05-14T23:19
Table of Contents
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出處連結:
https://finance.ettoday.net/news/2249865
富邦產、錠嵂保經為「防疫保單」槓上!錠嵂指控,幫保戶爭取「防疫保單」卻要被富邦
產逼迫簽切結書,才同意幫保戶續保;富邦產險則解釋,是協請釐清特定事實。由於雙方
各有立場,金管會表示,兩邊自已協商,但也提到,對客戶如果有承諾「就要負責任」。
金管會保險局官員指出,富邦跟錠嵂保經屬於夥伴關係,當初富邦產有向保戶發出續保通
知,但信用卡扣款這塊,很多保戶還沒扣款,由於產險契約是一年一期,富邦有權不續保
,但問題在於很多民眾都有收到富邦業務員的續保承諾,「有承諾公司就要負責任」,請
雙方針對事實行為去溝通。
錠嵂保經開出第一槍,向富邦產險提嚴正抗議,除了發表四大聲明,更清楚表達「拒簽切
結書」,要捍衛保戶法律權益及職責,指稱富邦產險此舉違反保險法。
富邦產險強調,是誤會一場,切結書的目的在佐證所屬業務員確有告知承諾之事實,以便
富邦產為客戶辦理續約承保,協助保經通路業務員履行承諾。
想法評論:
簽了就能幫客戶爭取續保,聽說富邦業務也為了客戶簽了這莫名奇妙的切結書,公司踩的
很硬,不知道保經公司會不會集體跟富邦施壓。
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