富邦理賠很慢怎麼辦? - 保險

By Carolina Franco
at 2020-12-29T15:50
at 2020-12-29T15:50
Table of Contents
應該是產險部門
我們跟對方發生車禍
目前肇責都是對方
三週前我們把資料給對方的理賠專員(富邦)
三週過後目前都沒有訊息
傳訊息問專員也只回了正在處理
問什麼時候可以得到回覆過了一天也還沒回
更重點是打電話到公司也只是說他們會幫我們聯繫專員
但今天的問題是這個專員目前的態度就很消極
這樣的態度我們開始懷疑由他送資料靠不靠譜
請問大家有類似經驗嗎
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