客服答應幫我銷的帳沒銷掉 - 信用卡
By Hazel
at 2013-01-19T18:41
at 2013-01-19T18:41
Table of Contents
(剛剛打給中信客服做確認了，更新狀況在推文底下)
去年十一月弄丟了一張中信卡
(觀光地的商家幫我送到警察局了 但那裡離我家很遠 特地去拿很麻煩)
客服打給我時我想那乾脆剪掉吧 反正從來沒刷過
客服拜託我留著這張卡別剪 她會把警局那張掛失然後補發新卡給我 補卡手續費也不用付
我禁不住她好說歹說就答應了（我真是心太軟...當初也是這樣被說服多辦一張卡的）
12月時我收到11月的帳單 上頭竟然有一筆100元的補發新卡手續費
又打電話去質問客服 客服允諾會幫我註銷 帳單不用理他
直到剛剛我收到了12月的帳單 那筆100元的補發新卡手續費還在 而且變成逾期未繳...
（我承認逾期未繳四個字完全戳到我的爆炸點）
我很不爽的打去客服抱怨（其實應該算罵人了 他們講話根本跟放屁一樣做不到）
然後說這張卡我不需要了 麻煩直接幫我註銷 客服說好
我確認"那我在你們銀行沒有任何一張卡或帳單了吧？？？" "嗯，對"
問題來了 如果下個月我又收到這個100元的帳單要怎辦...（完全不相信他客服了
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信用卡
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at 2013-01-23T13:16
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