宏泰人壽涉嫌以詐術銷售薰衣草? - 保險

By Erin
at 2022-11-08T12:32
at 2022-11-08T12:32
Table of Contents
宏泰人壽涉嫌以詐術銷售薰衣草,教育業務員醫院門診非 227 手術可以理賠,
以此誆騙業務員為其大量招攬保單。
https://imgur.com/a/szVrvGC
宏泰在對銷售通路與業務員的教育訓練中強調,
雖然手術在條款第 2 條定義為健保支付標準第二部第二章第七節所列舉之手術項目
(簡稱 227 手術) ,
但在第 11 條針對醫院有開放 (影片 23:13 及 30:19)。
宏泰人壽教育訓練影片:https://youtu.be/OIEbJ5qZMro
解釋第 11 條的意思是「只要是在醫院、醫師所要求的醫
療行為就會理賠」,並立刻舉教案中的理賠案例「液態氮冷凍治療(非 227 手術)在長庚
醫院門診施作可以理賠」。其後卻拒賠,不承認有此教育訓練。
227 手術範圍限縮在健保該章節所列舉的項目,如果不限定 227 則手術涵蓋範圍非常廣
。
宏泰涉嫌以詐術誆騙業務員相信薰衣草是一張保障全面的優質保單,傾力推薦客戶購買,違
反「保險商品銷售前程序作業準則」第 6 條第五款:「設計保險商品時,不得有虛偽、
詐欺、誇大宣傳保險業績效,或其他足致他人誤信之行為。」 依保險法第149條第一項,
違反法令章程,有礙健全經營之虞,應予以行政處分。
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