國泰世華擅自調閱聯徵(已申訴金管會) - 信用卡
By Faithe
at 2016-03-12T16:09
at 2016-03-12T16:09
Table of Contents
我曾在銀行客服待過，基本上接到顧客說要取消信用卡，我們就會建單給我們
信用卡徵審人員，然後單有分急件與一般件，假如顧客系統申請書還沒建檔
然後有特別跟我們說不要被調聯徵，我們才會用急件的方式去處理
而且如果在非營業時間
這個單隔天才會一層一層往上重新分派，有時間誤差，也不能保證一定可以
假如沒特別說的話就用一般件告知一下徵審人員而已
妳這樣就說人是不良從業人員，客服還真衰阿，我那時一天100通以上的電話，
每天應付那種權益都不看打來爭取貪小便宜的奧客就飽了，應該沒空去追你申請書..
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信用卡
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