國泰世華換摺 - 銀行
By Eartha
at 2014-08-20T23:55
at 2014-08-20T23:55
Table of Contents
為了這一本存摺至少跑了同一家分行四次,
前幾次都以一定要用到最後一頁最後一行才能換摺,
被服務櫃臺拒絕,後來是我在提錢時又問了櫃台小姐一次,
小姐說:為了體諒客人其實剩幾行可以強制換摺,
因為為主要帳戶所以很多明細要列印,怕印下去沒頁可換很麻煩,
平常也不可能請假過去恰巧家人排休請他去代換,
反應已經跑很多趟了只差五行可以代換嘛?
櫃姐還是堅持最後一行,並說我家人可以用完再來代換啊。
(並不是大家都有空等跑銀行吧?)
反應給國泰客服後,客服回應為了體諒客戶所以可以在最後幾行強制換摺,
我的要求是沒問題的並請分行主管打電話給我。
隔天主管說要親自到我家來換摺或是郵寄、分行下班時間等我去換摺等,
(分行到我家騎車約五分)
最後是選郵寄換摺,最後經歷很多事我那存摺原本8/15就要寄到我家
變成20號才拿到,一開封我就傻眼了...
不知道是列印頭壞掉了還是怎麼樣?油墨很深但是所有的字都缺筆畫=_=
櫃台的列表機不是一機到底什麼都列嘛?這樣缺字還可以拿出來給客戶?
真服了國泰...唯一沒缺字的就是二這個字........
--
前幾次都以一定要用到最後一頁最後一行才能換摺,
被服務櫃臺拒絕,後來是我在提錢時又問了櫃台小姐一次,
小姐說:為了體諒客人其實剩幾行可以強制換摺,
因為為主要帳戶所以很多明細要列印,怕印下去沒頁可換很麻煩,
平常也不可能請假過去恰巧家人排休請他去代換,
反應已經跑很多趟了只差五行可以代換嘛?
櫃姐還是堅持最後一行,並說我家人可以用完再來代換啊。
(並不是大家都有空等跑銀行吧?)
反應給國泰客服後,客服回應為了體諒客戶所以可以在最後幾行強制換摺,
我的要求是沒問題的並請分行主管打電話給我。
隔天主管說要親自到我家來換摺或是郵寄、分行下班時間等我去換摺等,
(分行到我家騎車約五分)
最後是選郵寄換摺,最後經歷很多事我那存摺原本8/15就要寄到我家
變成20號才拿到,一開封我就傻眼了...
不知道是列印頭壞掉了還是怎麼樣?油墨很深但是所有的字都缺筆畫=_=
櫃台的列表機不是一機到底什麼都列嘛?這樣缺字還可以拿出來給客戶?
真服了國泰...唯一沒缺字的就是二這個字........
--
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銀行
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