國泰Koko銷戶 - 銀行
By Ingrid
at 2023-02-18T18:31
at 2023-02-18T18:31
Table of Contents
今天趁補班日銀行有上班
去把平常沒在用的國泰KOKO銷戶掉
到分行後就跟行員說要銷戶
後來處理到一半行員問說有沒有帶金融卡
但我沒帶
行員就說那我用金融卡掛失做處理
由行員打給客服進行掛失
行員跟客服講到一半就把電話給我
我就站在櫃檯前面講電話
主要是做身份資料確認
以下為跟客服對話
客服:掛失金融卡要收100元喔
我:可是我要銷戶啊 要怎麼從我帳戶扣款?
客服:那就請您繳交100元給櫃檯
掛掉電話後就乖乖交了100元給櫃檯
後來想想為了不能直接把我的金融卡做停用呢?
滿奇妙的經驗
===============更新==============
感謝大家的說明
原來Koko帳戶現在那麼稀有..
昨天跟行員說要銷戶時行員也說現在很難開
但因為目前手上帳戶的免費跨轉很足夠
所以就想說把許久沒在用的帳戶銷戶
再次感謝大家說明
至於100元的費用
一開始是由行員打給客服
再由行員把電話拿給我跟客服對話
客服一開始問說是不是要掛失
我想說既然行員說要做掛失處理
我就說是了
如果我銷戶時有帶卡片去,應該就不會收這100元了
至於國泰線上銷戶的部分
其實我一開始有發現可以線上做銷戶
但資料驗證輸入email那關,系統一直說email錯誤
所以就想說直接跑分行了XD
--
Tags:
銀行
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