史上最誇張的Richart金融卡(搭台新gogo) - 信用卡
By Caroline
at 2016-12-29T18:26
at 2016-12-29T18:26
Table of Contents
小妹約一個半月前 因為台新gogo卡申請的同時(約一周後核發下來)
就同時開立Richart帳戶
但就開始了我的Richart金融卡一直遲遲收到後,然後密碼單平信都始終收不到
第一張發生密碼單收不到時,就打去台新Richart客服反應
於是他們就請我必需剪掉第一張卡,才能再重新寄發金融卡&密碼單
(兩者分開寄,但前者掛號,後者平信)
因為這樣,我改成寄到我公司(有櫃台收件)
然後,第二張我在兩周前收到了,但很不幸地再之發生密碼單一樣未收情況
我在本周二打去反應,他們說得再花一天時間幫我確認
最後我等不急了,於隔天又打去詢問:進度就是,他們還在查詢?????
整把火都上來後,我請他們主管談,說這種事如果有一,在第二次就要用掛號/限掛處理
我火到都準備好要停掉所有台新的金融服務了
幾小時候,那位主管說:不好意思,需要您再剪掉第二張卡,我們會重新再寄發一次
真的不知是我人雖還是大家也有一樣情事...
是我個人開戶/辦卡史上,最扯最荒謬的一次經驗
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信用卡
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