台灣pay退款要小心 - 行動支付
By Elizabeth
at 2020-03-31T20:02
at 2020-03-31T20:02
Table of Contents
早上去馬可先生用台灣pay掃碼支付(信用卡),
店員不會操作, 結果明明結帳完成, 卻說不會輸入授權碼,
結果弄了半天才說要打電話請人取消交易,
交易完成後台灣pay介面沒有顯示取消, 店員說要過一段時間才會好,
晚上介面一樣沒有顯示取消, 我只好打電話去信用卡公司確認,
信用卡公司說只有看到刷卡紀錄, 並沒有退款紀錄,
我又打電話給店家, 店家說已經取消了, 說會再打電話跟公司確認,
結果到現在都沒有下文, 爬文才發現台灣pay取消並不會有紀錄,
這樣消費者怎麼會知道有沒有成功, 今天還好是附近的店家,
且是小額支付, 要是大筆消費又外縣市, 光是確認有沒有取消成功
就是一個大問題了.
--
店員不會操作, 結果明明結帳完成, 卻說不會輸入授權碼,
結果弄了半天才說要打電話請人取消交易,
交易完成後台灣pay介面沒有顯示取消, 店員說要過一段時間才會好,
晚上介面一樣沒有顯示取消, 我只好打電話去信用卡公司確認,
信用卡公司說只有看到刷卡紀錄, 並沒有退款紀錄,
我又打電話給店家, 店家說已經取消了, 說會再打電話跟公司確認,
結果到現在都沒有下文, 爬文才發現台灣pay取消並不會有紀錄,
這樣消費者怎麼會知道有沒有成功, 今天還好是附近的店家,
且是小額支付, 要是大筆消費又外縣市, 光是確認有沒有取消成功
就是一個大問題了.
--
Tags:
行動支付
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