台新黑狗卡 新卡分期提早被收10%利息 - 信用卡
By Skylar DavisLinda
at 2017-04-07T19:46
at 2017-04-07T19:46
Table of Contents
各位大家好:
請多加留意,黑狗卡設定新卡分期,3個月時間尚未到,是否提早被收10%利息?
今天查詢mail,發現4/3之後的消費分期是10%利率。
立即打客服反應此事,客服說系統當初已設定黑狗卡以寄卡日為準,系統會自動判斷不會
錯,我得付10%利息。
我跟客服說:我過年前才收到卡片,當時還特地詢問客服,分期零利率到期日是4/19。
客服說:時間久遠,系統查不到寄卡日,已無法得知我的寄卡日在何時。
我提出疑問,我的簡訊上寫12/28核卡,接著元旦連假,LED黑狗卡的製卡時間,怎麼可能
短短幾天就寄卡給我。
我當初可是等了3個多禮拜才收到卡片。
客服才說要幫我再次查詢寄卡日,請我等2個工作天。
---後續4/8---
台新客服回覆,經查詢後,我分期零利率到期日是4/20,會幫我取消利息。
--
請多加留意,黑狗卡設定新卡分期,3個月時間尚未到,是否提早被收10%利息?
今天查詢mail,發現4/3之後的消費分期是10%利率。
立即打客服反應此事,客服說系統當初已設定黑狗卡以寄卡日為準,系統會自動判斷不會
錯,我得付10%利息。
我跟客服說:我過年前才收到卡片,當時還特地詢問客服,分期零利率到期日是4/19。
客服說:時間久遠,系統查不到寄卡日,已無法得知我的寄卡日在何時。
我提出疑問,我的簡訊上寫12/28核卡,接著元旦連假,LED黑狗卡的製卡時間,怎麼可能
短短幾天就寄卡給我。
我當初可是等了3個多禮拜才收到卡片。
客服才說要幫我再次查詢寄卡日,請我等2個工作天。
---後續4/8---
台新客服回覆,經查詢後,我分期零利率到期日是4/20,會幫我取消利息。
--
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