台新白金卡被盜刷該報警嗎 - 信用卡

By Michael
at 2015-03-04T12:04
at 2015-03-04T12:04
Table of Contents
是我媽咪的卡被盜刷...而且幾乎確定是哪個機構盜刷的
已經打電話止付,但是客服叫我們不要報警
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我媽在12月底刷了一個行程,是傳真代刷資料給 興X旅行社 幫忙辦理
12/25號傳真以後,12/26後卡片開始被盜刷
(是在家裡傳真的,傳完我媽就碎掉資料了)
盜刷方式都是線上購物 (購買遊戲點數、還跑去購物中心線上刷卡買東西)
總共刷了要30筆~~結果台新完全沒有電話確認就讓他一直刷一直刷一直刷
結果2月收到帳單的時候,我媽才發現被盜用了
當下馬上打電話止付,也把卡停掉了
可是台新的客服叫我們不要報警...
我的疑問是,如果都只有買遊戲點數可能要查IP什麼的不一定能找到人
但他刷了兩筆購物中心欸!!!
明明就很容易可以查到購買人收件人是誰
銀行卻叫我們不要報警...這樣不就沒辦法找到那個王八蛋了嗎
看了一下網路的資料,都說確定盜刷的話銀行會吸收
但根本就超級明顯是 興X旅行社 內部流出我們的刷卡資料阿
(打電話去他們回: 我們裡面大家都是好人欸,一定是你皮包被人翻過)
想請問大家...到底應不應該報警呢??
還是說銀行自己會求償??
(我承認我是真的超不爽旅行社的...相關係數根本大到0.999阿)
以上,先謝謝大家的建議了!!!
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信用卡
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