台新RICHART帳戶提款求助 - 銀行
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By Valerie
at 2017-03-23T15:53
at 2017-03-23T15:53
Table of Contents
目前台新客服都打不通,想請問有人是否可以提供解決辦法?
我辦的是RICHART帳戶,今天才拿到提款卡,沒有密碼單
因為開戶時收到裝置認證密碼,不清楚是怎麼回事,所以錯過時效
現在我的錢被鎖在RICHART帳戶裡面,無法領也無法轉帳
目前提款卡是尚未開卡狀態,密碼單現在也無法取得,所以無法用提款卡取款
沒有裝置認證的話,無法用APP轉帳也不能無卡提款
如果要重新取得認證裝置的密碼,
拿提款卡去ATM操作也得先開卡才有辦法取得重新申請裝置認證
想請問提款卡密碼有辦法透過客服或臨櫃取得嗎?
或者我查了台新網頁上說提款可以臨櫃,但需要先約定原留印鑑,
這個部份我沒有印象開戶時有用到印鑑,所以似乎也行不通?
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