台新@gogo 新制影響分期/通路 - 信用卡

By Agnes
at 2020-07-04T03:05
at 2020-07-04T03:05
Table of Contents
大家都知道新權益即將上路
我本來有分期的消費
舊權益1%+0.5%=1.5% 改新權益後變成0.5%+0.5%=1%
馬上去電客服詢問以前分期的回饋在新權益該怎麼算
客服說算新權益
我說 這樣不合理啊 這是舊權益時的消費 (像koko combo大改那年也是算舊的權益)
客服回 因為分期是每個月入帳,所以還是算新的權益喔
我也不想跟他爭 就直接請他跟內部反應了
下午回電說我這些分期的會幫我"個案處理"人工補回饋金抵扣帳單
我也順便問: 所以其實本來就是要算新的,只是幫我"個案處理"嗎?
『是』
大家留意自己的分期&被拿掉的通路(ex:apple 綠界)吧
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