台壽核保後又要求我解約，如何處理？ - 保險
By Queena
at 2019-10-27T13:26
at 2019-10-27T13:26
Table of Contents
之前趕在停售錢買了台壽的殘扶險
簽單時有明確的告知業務被保險人有癲癇體況
但由於要保書上已經打勾正常體況，業務說在癲癇的地方用畫圈標示，核保的時候會要求補
過了一陣子就核保過了，也沒有要我補體況告知書。
又過了兩個多月業務又要求我補體況告知書，這次台壽就說不予承保要我解約，填寫契約撤
想問的是：我明明就明確告知業務，體況書上也加註(算然各式不正確，但是是照業務的指示）
以下是客服的回信
X先生您好，因失能險體況要求較其他險種嚴格，先前在體況告知時，因您只有在體況部分?
專員X小姐認為此件有疑慮，擔心會影響到您的後續權益，於是重新調閱要保書，檢核內容，於是幫您補充告知，也全力協助退費後續事宜。
造成您的困擾與疑慮，深感歉意，期許有再為您服務的機會。
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Sent from JPTT on my HUAWEI EVR-L29.
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