台北富邦本月的電子帳單 - 信用卡
By Irma
at 2021-02-21T19:44
at 2021-02-21T19:44
Table of Contents
我10號結帳,不過台北富邦年假前已經提早結帳,
開工後四天依然沒收到電子帳單
用他數位客服查了一下 帳單寄送日顯示這樣
https://i.imgur.com/VdnRXBP.jpg
也早就過了寄送日(2/17)兩三天了。
用數位客服的補寄帳單功能,驗證完後出來可以選的最近的是2021/1,
沒有這個月的帳單可以選。
好奇試了一下2021/1的,寄來很快,但不意外的是上個月的。
最後決定打客服,按9等等等等等.....
核對完資料後,跟客服說沒收到電子帳單
客服去查了一下寄送狀況後........
說我10號結帳的19號才開始陸續寄送,請我明天再看看有沒有收到。
又問客服 你們公告不是寫17號寄?
回說帳單要結帳+3天寄出blahblah...算了不想為難他就懶得追問了。
變成數位客服跟客服的帳單寄送日不同調的狀況......
總之,台北富邦用電子帳單又是年假期間結帳日的,注意一下有沒收到吧
我現在能看到本月帳單的管道,只有登入網銀而已了。
--
開工後四天依然沒收到電子帳單
用他數位客服查了一下 帳單寄送日顯示這樣
https://i.imgur.com/VdnRXBP.jpg
也早就過了寄送日(2/17)兩三天了。
用數位客服的補寄帳單功能,驗證完後出來可以選的最近的是2021/1,
沒有這個月的帳單可以選。
好奇試了一下2021/1的,寄來很快,但不意外的是上個月的。
最後決定打客服,按9等等等等等.....
核對完資料後,跟客服說沒收到電子帳單
客服去查了一下寄送狀況後........
說我10號結帳的19號才開始陸續寄送,請我明天再看看有沒有收到。
又問客服 你們公告不是寫17號寄?
回說帳單要結帳+3天寄出blahblah...算了不想為難他就懶得追問了。
變成數位客服跟客服的帳單寄送日不同調的狀況......
總之,台北富邦用電子帳單又是年假期間結帳日的,注意一下有沒收到吧
我現在能看到本月帳單的管道,只有登入網銀而已了。
--
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