兆豐防疫險畢業 - 保險
By Valerie
at 2022-12-28T16:48
at 2022-12-28T16:48
Table of Contents
10/14 隔離
10/16 確診
11/02 請認識的保經代送高雄分公司申請理賠,被拒絕。
理由是網路投保,跟他們無關。
11/11 郵寄至台北總公司理賠申請(隔離+確診)
12/22 收到確診理賠金,查詢系統顯示只有一筆案號,
致電詢問客服,講了很久也不願意幫我轉理賠人員,
最後結論是請我再等看看。
12/27 再次致電客服,本次客服有請理賠人員回覆。
理賠人員請我以email方式再次送件。
12/28 早上系統顯示已結案,
下午收到隔離理賠金入帳。
沒想到兆豐是手上申請最快的防疫理賠了,
也滿感謝後面接電話的客服以及理賠人員,速度很快,也不拖泥帶水。
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Tags:
保險
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