元大害我遲繳(原大衆) - 信用卡
By Andrew
at 2018-02-07T10:20
at 2018-02-07T10:20
Table of Contents
https://i.imgur.com/fj1rI7x.jpg
https://i.imgur.com/3vOqJ6a.jpg
今天上網銀看結帳金額,結果金額怎麼那麼高,看了明細才發現上個月沒有扣繳到
打電話到客服,一樣等超久
客服說因為合併關係,原在大衆的資料和元大的不符, 所以扣款失敗
我告知客服,我在1月初就已經主動跟妳們聯絡, 也早就提供戶謄和身份證了
妳們到現在還沒變更成功,嚴重到沒扣到款,害我變遲繳
我說,我用卡10年從未遲繳過,因為妳們的問題,如果上聯徵妳們要負責處理!
這個真的不知道要跟誰申訴,整個有夠傻眼…
--
https://i.imgur.com/3vOqJ6a.jpg
今天上網銀看結帳金額,結果金額怎麼那麼高,看了明細才發現上個月沒有扣繳到
打電話到客服,一樣等超久
客服說因為合併關係,原在大衆的資料和元大的不符, 所以扣款失敗
我告知客服,我在1月初就已經主動跟妳們聯絡, 也早就提供戶謄和身份證了
妳們到現在還沒變更成功,嚴重到沒扣到款,害我變遲繳
我說,我用卡10年從未遲繳過,因為妳們的問題,如果上聯徵妳們要負責處理!
這個真的不知道要跟誰申訴,整個有夠傻眼…
--
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信用卡
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