元大借wiho經驗 - 信用卡

By Anonymous
at 2015-03-24T20:03
at 2015-03-24T20:03
Table of Contents
下個月清明連假要去日本玩
3/14(六)詢問是否還有機台?回覆有
3/15同一封信寄了兩個夾帶檔(兩張卡要申請) 並在信件內容中註明兩台
3/16(一)其中一張卡的信箱收到確認信 但另一封一直沒有
3/22一週後還是沒收到 寄信請客服回信
3/23(一)來電說已經都借完了
到這裡覺得不太可能 因此又回電給客服當初是不是有遺漏信中內容
客服過好幾個小時後終於回電 卻是一直跳針"都沒有機台了"
我問到同一封信一張有申請到一張沒有的情形也是一直跳針說沒有了
我問他所以你們沒申請到機器也不會做任何回覆告知?就這樣無消無息?他說"是"
所以同一封信另一張有申請到的是最後一台嗎?回覆"可能是 已經沒有機台了"
(繼續跳針)
掛了電話心情真是不太好 覺得銀行態度真的很消極
通常申請成功或失敗應該都要讓人知道吧?不然要乾等嗎?(還是我的認知錯誤?)
如果想要知道當初是不是最後一台 還是專員疏失造成一週後機器都被借光了
應該可以幫我找到當初服務這個項目的專員並致歉
結果卻是一連串冷冷的跳針...
不曉得有沒有人也遇過類似狀況?應該怎麼講比較好?
--
3/14(六)詢問是否還有機台?回覆有
3/15同一封信寄了兩個夾帶檔(兩張卡要申請) 並在信件內容中註明兩台
3/16(一)其中一張卡的信箱收到確認信 但另一封一直沒有
3/22一週後還是沒收到 寄信請客服回信
3/23(一)來電說已經都借完了
到這裡覺得不太可能 因此又回電給客服當初是不是有遺漏信中內容
客服過好幾個小時後終於回電 卻是一直跳針"都沒有機台了"
我問到同一封信一張有申請到一張沒有的情形也是一直跳針說沒有了
我問他所以你們沒申請到機器也不會做任何回覆告知?就這樣無消無息?他說"是"
所以同一封信另一張有申請到的是最後一台嗎?回覆"可能是 已經沒有機台了"
(繼續跳針)
掛了電話心情真是不太好 覺得銀行態度真的很消極
通常申請成功或失敗應該都要讓人知道吧?不然要乾等嗎?(還是我的認知錯誤?)
如果想要知道當初是不是最後一台 還是專員疏失造成一週後機器都被借光了
應該可以幫我找到當初服務這個項目的專員並致歉
結果卻是一連串冷冷的跳針...
不曉得有沒有人也遇過類似狀況?應該怎麼講比較好?
--
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信用卡
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